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<< To Embassy Suites St. Louis - AirportEmbassy Suites St. Louis - Airport - Reviews
Yahoo! User Reviews
AVERAGE OVERALL USER RATING
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What a dive!Icky. My room was dingy. The hotel is hard to find and very dangerous to turn into right off an off ramp. Room was not ready at check in time and we had to wait over an hour. There is free draft beer for happy hour but the bar atmosphere is less to be desired. Not enough parking! Our car was broken into! Steve S.1 of 1 Yahoo! Users found this review helpfulOVERALL
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Don't Wait for the Airport ShuttleI had read on their website that they had a 24-hour airport shuttle, and on arrival to STL airport I headed out to the "hotel shuttle" area on the curb. After seeing every other hotel chain's shuttle go by 1-2-3 times, I went back inside and noticed a "courtesy phone" installation near the exit. I punched the number for ...SHOW FULL REVIEW
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Great value and service!We stayed at this Embassy Suites for a baseball tournament and it was great! The staff was really friendly and even printed out a mini-directory for us including restaurants, laundry facilities, batting cages and more. Breakfast each morning was great and the evening reception was a nice way to relax after a busy day. The kids enjoyed the pool ...SHOW FULL REVIEWOVERALL
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Service the bestFrom the time we walked in the door,we were greeted with the very best anyone could ask for. There were 13 of us and the service offered to us from the front desk, the restaurant/bar, to the maintenance staff.Management should pat themselves on the back, for the great job they have done and for having such a wonderful staff. ThankyouOVERALLServiceCleanlinessLocationValue
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For the price I expected more!We arrived at 4:30pm and the rooms that were supposed to be available by 3pm were not yet ready. We had to wait about 30-45 minutes to be assigned a room. The staff was cordial but not really helpful. We were not told about free cocktails in the lounge, etc. We had to find this out on our own. Once we got to our room, the door was broken and we ...1 of 2 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALL
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Good experienceThe staff was wonderful to us.
The free breakfast buffet was a time and money saver, not mention, delicious. I was very impressed with the food at the hotel.
The kids loved staying here also.You did not find this review helpful.0 of 1 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue -
Disrespected and uncomfortableWe stayed in a 2 bed suite, with mattresses that were as hard as a poorly carpeted floor. When we complained, we were switched to a room with a King sized bed, with a broken toilet. The broken toilet was repaired and we managed to get through the night. In the morning however, my wife was refused a cup of coffee and my daughter was refused a glass ...You did not find this review helpful.1 of 4 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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