I went there for a weekend with my mom that has limited mobility and when I got to the hotel at 3:00PM which my reservation was made a month prior, the room was not ready and a wheelchair was not available. The supposely handicapped room that was given to me had a tub in which I had to help my mom get in. There is no entertainment at this hotel and ...
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memories
By A Yahoo! Contributor, 03/30/08
when i was a little girl i remember going and it always stayed in my mind....it is beautiful.it was the first time i had ever riden a horse.it was a wonderful experience. i have stayed about 3 times and now for my 10th year aniversary this is the place i want to stay in.
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wonderfull stay despite all the bad reviews
By A Yahoo! Contributor, 03/02/08
We went here recently for Valentines day and had a great time rooms were very clean friendly staff very helpfull and the pool and beach 2 minute walk were great nice waves at the beach and very clean pool jacuzzi also would of been better if there was more nightlife there as only music in the courtyard .
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Don't listen to the negative reviews!
By A Yahoo! Contributor, 02/06/08
I read the terrible reviews before my trip yet I went with an open mind. I was worried about wet carpets, water stains on the ceiling, and peculiar odors in the room. I did not encounter any of the above problems nor did I have any problems with the staff. Everyone was very friendly, from the front desk staff to the grounds keepers. The restaurant ...
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Consider Alternatives Before Booking at this Hotel
By A Yahoo! Contributor, 01/02/08
First let me say that I am a Starwood Platinum member, so I have a pretty wide basis of comparison. Beware of this place. The Sheraton Four Points at Palmas Del Mar is not a place I would recommend. The services is very subpar (pool bar frequently did not not hamburgers or hotdogs for kids from the moment they openend) and the facility overall ...
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the worst
By A Yahoo! Contributor, 10/09/07
This is one of the worst hotels that we have ever had the misfortune to use. We actually own a villa in Palmas del Mar and our overflow guests had to use the hotel. Unless the hotel can be substantially overhauled, it will be out of business soon. The staff act like they are doing you a favor by being at work, complaining to the manager ...
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It's a beautiful Hotel, but...
By A Yahoo! Contributor, 06/26/07
I stay in a Suite which was very expensive. The room was extremely humid; there were drops of water coming from the ceiling in front of the Suite and the carpet in the room was soaking wet. The hallways outside were wet. There was no place to eat breakfast only David’s Cookie. The restaurant in the Hotel is very expensive and don’t offer any ...
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Enjoyed the week!!!
By A Yahoo! Contributor, 05/15/07
Stayed 04/07 with two other couples - we all had a great time. Two minute walk to beautiful beach with free lounge chairs, cantina/bar, etc, swimable & surfable ocean. Rooms were clean and comfortable with premium coffee (I usually won't drink in-room coffee!) and high-speed WiFi.
Snack bar was great for breakfast and lunch, but ...
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Once was enough!
By A Yahoo! Contributor, 02/06/07
While this hotel is located in the very pretty Palmas Del Mar resort, it clearly caters to a more local clientele. Rooms were very clean, but noisy during the weekend stay. I had to call the front desk to have them quiet down guests in other rooms.If you like golf, the two courses at the country club are of good design.Outside of golf, chartered ...
My firm has a corporate account with the hotel, therefore I have no choice but to stay here when traveling on business. The hotel is beautiful. Don;t let them upgrade you to a room in the main building where the casino is. Very noisy, and dark. None of the other buildings have elevators, therefore if you're on the third floor, good luck. There ...