I am dominican and I think the food in this hotel gives dominican food which is usually DELICIOUS, a bad name! One of the nights we stayed there the couple next door had a huge fight, at one point a staff member did go and speak to them but nothing was done, the fight last hours. I then called the front desk/operator for help and nobody came. I will not be going there again.

I stayed at this resort with my family and had to move after 2 nights. The rooms are in desperate need of renovation. It is not really an all inclusive resort. You can't eat in the restaurant on the day you arrive because you need a day's notice. You can only eat in the restaurant 3 times for a 7 night stay. The restaurants fill up quickly, ...

Me and my friends checked into this place on Sun. Dec. 7th at 4pm and checked out the very next night. This place was HORRIBLE on all counts.

(1) The Staff: was unfriendly, inhospitable, rude and kept trying to scam us out of our money. The evening we checked out, the receptionist wouldn’t print us out a receipt just to tell us that we ...

My boyfriend and I absolutely loved this place- had an ocean side room with a balcony and it was always very clean. The food was great desite what some of the others are saying on here.

The location is to die for- right on the beach. Yes the vendors do get a bit much but just say No Thanks and they leave you alone. The pool areas are ...

Upon arrival rooms were not available, not clean and therefore your luggage is not secure and you have several hours (when it is an early arrival) to wait. When rooms are assigned, disappointment and frustration is not uncommon. Some rooms that appear to have balconies, actually are an illusion and only your windows open. The hotel seems to want ...

Just got back from staying here. The view and beautiful ocean is WASTED on this place.

The food was just AWFUL, what you'd expect in a cheap all-you-can-eat buffet. The Mexican restaurant was palatable, but the Italian was horrible, and the Grill was just downright insulting. Service in all three restaurants was absolutely substandard. ...

We visited the resort Nov. 30 to Dec. 7/07. Were afraid because of reviews, but went with an open mind. The lobby was decorated for X-mas, our first impression, wow! The staff is very nice and helpful but aren't as personnal as Mexico, are always rotating locations for..'better' service?
We (husband & I) stayed in unit 6, very ...

We stayed at this resort 2/27-3/3 and LOVED it! All of the negative reviews must come from people who expect the sterile environment in the US or Canada or the UK.
Remember, this is a 3rd world country.

There is a large variety of food including the buffet which had different dishes every day. We payed extra for the lobster dinner on the ...

We were in Building 6. We had a balcony! That was good. The food was only edible. The ceilings leaked. The time share people were everywhere! Simon the bartender was great! Our room cleaner was great. If you go, bring school supplies for the staff's children. If you go out on an excursion, bring school supplies and hand out to the children! The ...