Despite reading some negative reviews, we were happy that we decided to stay at the British Colonial Hilton while on a recent eight day family holiday in the Bahamas. Contrary to the reviews, we found all the staff including housekeeping (especially Judy) to be genuinely warm, friendly and extremely helpful. We experienced the warm hospitality from ...

I liked this hotel. A few people on staff need a little "refresher" in hospitality. The only thing I did not like was the size of the rooms. They are TINY!!! not that I spent much time in my room. But still, the bed took up half of our room. Aside from that, we had a good view of the beach, watched the cruise ships dock. Loved the ...

There is nothing to dislike about this place ....every girls dream SUN~SHOPPING~CASINO~BEACH he he a great place very nice and friendly staff a perfect good bye present in 2003 =)

There is absolutely nothing at all that my wife and myself disliked. In fact we LOVED this place.
From the moment we got there we loved the fact that it is located right in Nassau. Beautifully decorated, clean, classy, very clean beach right there at the hotel. Very friendly and courteous staff.
My wife and I travel a fair amount both in the ...

This is a beautiful hotel. The water is awesome. The pool was great. Some of the staff (Phillip and Gerrard) were really nice and fun to talk to. However, the vast majority of the staff really had a poor attitude. A 15% gratuity is automatically added to every food or drink item and the service reflects the fact that they don't have to ...

I was overly dissatisfied with the disorganized nature of the Bahamas, and the Hilton didn't escape this disorganization. This hotel wasn't concrete on correct departure dates, which was annoying and led to many confused phone calls from hotel staff. The room was very clean, but loud and tiny. I could hear everything from the room next door, but maybe it's because I felt like I was in a closet. Also, my room was far too cold.

I liked every thing about this place. The place has class. The service, the location, the cleanliness, and the value, everything was fantastic. I had a wonderfull time there.

Nice hotel, staff is like anywhere in the carribean : "you are a customer but don t ask too much" they have a real attitude!
There were rats around the swimming pool , mentioned to staff but they don t seem bothered.
Breakfast buffet is good value for money and remain open late .

Courtious & Polite. The wait staff was very Professional and simply put, Brilliant! We enjoyed everyone at the hotel. From the moment we walked in the door until the day we left they all knew us by name. The staff went out of their way to make our stay comfortable and enjoyable! We found it very easy to get around Nassau and some of the other ...