Charged extra $20 for the magazines we didn't read. Room not clean; with unwanted spiders and insects. The ice machines were broken. Never come here. Consider the Fallsview Casino across the Street.

I truly liked our stay here. The room was VERY clean. The rooms are older but the main areas are nice & very modern. We purchased a package that included attraction tickets & full breakfast for 2 days & dinner for 1 day for 2 people. Yes, the parking is $10 u.s. but you will find that parking all around the area is between $10-$20. I ...

I cancelled my reservation before 3 days of my stay, but they charged my credit card.When i called back they are transferring the call to here and there and not responding properly. I did not get my money back till now.So think twice before going to this Hotel....

One of the worst experiences I ever had with a hotel. First of all I found that there is no self parking, that there is only valet parking and it is $20 a day where everywhere else it is either free or $5-$10 no matter how days you are there. Next the hotel itself had that cheap motel, the hourly ones, stirring around the hallways as well as the ...

Absolutely the most horrible hotel stay I've ever had!! My boyfriend and I booked 2 nights at this hotel, but could only stand to stay here for 1 night. Upon our arrival, I was shocked to find that there is no self-parking available. This hotel only has a valet service for which they charge $20 per day!! I'm sorry but I'm just not ...

First thing we show up and they tell us its Valet parking only and you have to pay $20 a day or park somewhere else and walk back. Then our room was switched from what we booked, from a king bed no smoking to 2 doubles and on a smoking floor, but they did spray airfreshener in the room. I was told they would take off $50 for the mistake which was ...

We booked the hotel on Aug 1st 2008 for a reasonable price. To our disappointment the city view is more of a contruction site view. The window is dirty and carpet is spotty. That is not a begin of the ordeal yet. Upon return from the Falls around 10:30pm the hotel fire alarm went off and all guests were not allowed in until around 11:00pm. We ...

- It was hard to understand the 4 star rating. Seemed more like 3 stars.
- However, it was clean and its best feature is its location: is a very quick walk to the falls or to the funicular.
- The front desk staff were incapable of clearly explaining the "$50 breakfast and dinner deal" that they were promoting.
- The breakfast buffet ...

The staff was friendly. The hotel is a 5-10 minute walk to the falls. It is accessible to many restaurants and other attractions. The rooms were a little on the small side, but very nice. The rooms were clean.