Our family takes a number of mini vacations to Wisconsin Dells each year; summer vacations and winter vacations. This was our first stay at Chula Vista. By far this was the coldest indoor water park we have ever visited. The lifegaurds were huddled around in sweatshirts and pants. The majority of guests were shivering and wearing towels or robes ...

Liked watching "Head Chef" smoke marijuana and snort powder

Customer service was terrible. They tried to blame my family for damage to a t.v. in the room we stayed in. The damage was done before we checked in. When we questioned the charges, the staff and management were extremely rude and unaccommodating. The refused to believe we did not cause the damage. The charged us ove r$600 for a $159 room. Plus we ...

We stayed for four days and the room was just aweful and smelly, there was a worked on their second shift main lodge named Melody that was so rude, I would never recommend that anyone stay there without a can of airfreshener, it was to expensive next time we`ll stay at the Wilderness

This was our second year in a row. We had a good time the first year and it was resonable since it was off season. The rooms were the theme rooms. The first time was the western room and the second time was the space room. Both were not very clean or up kept...but for the price we didn't complain. There were numerous leakes throughout the ...

My boyfriend & I (both in our 40's) stayed at the Chula Vista resort in July 09. We went all-inclusive & loved it. We stayed in the Golf Villas which were beautiful & quite large. They were also situated a little further away from the resort which we liked because it was nice & quiet. I wouldn't recommend Chula Vista for ...

We stayed in the condos and while they were nice and roomy we had trouble getting maid service to replace towels each day. We understood the general cleaning was on a limited basis but we were to get clean towels each day. At one point a maid came in, left clean towels but dumped the old ones in the middle of the living area and left them ...

WEBSITE WAS TOTALLY MISLEADING. Room showed on website with room description was not at all like the room we received. Front Desk did not even attempt to acknowledge our complaint. The response to our complaint seemed to be scripted, in other words they had heard it before and had no intention to do anything about it. Will NEVER come back!!

I went there about three years ago when it first opened and it was pretty nice -- I can't believe how slummy it's gotten so quickly. And for the prices are charging, we'd should have gotten much better.

The room was bad (it was in the basement and felt like a catacomb) and the entrance smelled like cat pee; the bathroom was dirty; the ...