When we arrived, staff was unwilling to give us the "free" breakfast and drink vouchers promised on our online reservations-night manager reluctantly granted after he verified their internet site said it was included. Many unexpected charges, even local calls. Don't waste $9.99 for their poor internet service. The "Run of House ...

I loved everything! When i went there i felt like i was in paradise and i acted like an actress or a famous movie star living rich!!!!!!!

I had stayed at this hotel about 15 years ago and it was very nice. This stay, I was very disappointed. We arrived on New Year's Eve and there was no place to park. They told us when we arrived that the parking was full, but the hotel had additional parking in the rear, my husband went to that parking to start and paid $5.00. When we left ...

A really beautiful hotel. The staff is especially friendly and helpful. Prime location, close to museums, trolley to Juarez, downtown square and architectural tour.

Very nice unexpected surprise. Went to El Paso not knowing what was in waiting. The hotel made us feel very much in the ambiance of the trip.