My family and I recently stayed at Hawthorn Suites at The Victorian Resort in Galveston. Our condo was terrific! The bedroom and living room have plenty of space and are very clean. The view of the gulf was great and we were close to great restaurants and various attractions like Moody Gardens. The front desk staff and housekeeping were very attentive. I highly recommend it. We'll definitely be going back!
OVERALL
Service
Cleanliness
Location
Value
This place is disgusting!
By A Yahoo! Contributor, 08/12/09
We rented the Queen Suite for a total of $300 per night. There had been a FEMA resident there (no real problem really since lots of people lost their homes), but they didn't fix anything or replace the carpet most likely. We had children there and everyone's feet were black from walking on the carpet after an hour. The room stunk, and a ...
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Never again.
By A Yahoo! Contributor, 05/29/09
The place was dirty and run down. I've stayed at cleaner and upgraded places for half the price as I paid here. Checked out early and front desk would not give me money back for the second night.(They claimed they had no money on hand.) Got a check in the mail some six weeks later after call once a week. The only thing I can say is the swimming pool was nice.
We were blown away at how completely dirty our room was. We were in the room 10 minutes and let the kids play on the floor. Since my 11mth. old doesn't walk, he crawled around. When I picked him up the tops of his feet were BLACK! No kidding. The floor was that dirty. After that we asked for another room but when we tried to bath the kids in ...
1 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Great Stay
By A Yahoo! Contributor, 07/07/08
My family and I were there this past weekend. We had a blast, 4th of july was great. The staff were outstanding, we had a few issues, mainly due to the noise of the people there, but it was great!! Can't say enough about front desk! Nicole, Victoria, Eva, and Eric...Thanks for the outstanding service!!!!
2 of 2 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
WARNING! Nice sign...and that's about it.
By A Yahoo! Contributor, 06/26/08
This hotel, or atleast the condo we rented was, to say the least, horrific. The master bedroom was the size of a large bathroom stall. The "bunkbeds" were of sardine size and are clearly limited to small children under the age of 5. The fold out couch bed was laughable. You had to lay the mattress on the floor for some form of comfort, ...
I THINK YOUR HOTEL IS THE BEST HOTEL I'VE EVER BEEN IN SO KEEP I ASOME AND CLEAN I ALSO THINK THE SERVICE IS ASOME THE OUSE KEEPERS ARE ALSO ASOME AND I LIKE THAT YOU PUT IN A MICROWAVEA REFIGERATOR A ROOM A BED ON THE SIDE AND A URN OUT BED SOFA OH I ALMOST FERGOT AND THE FLAT SCREEN TV IN THE BEDROOM!!!!:)
SENCERYLY YOURS TRUELY ZULEYMA FLORES
1 of 1 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
A bit disappointed but ok
By A Yahoo! Contributor, 03/10/08
We have stayed at a few different Hawthorn Suites hotels before and always been impressed. This one is in a great location (on the waterfront near major attractions and restaurants) and very reasonably priced.
When we arrived the room was nice albeit maybe just a little more run down than other Hawthorn Suites. Still nice enough with a view of ...
4 of 5 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Great
By A Yahoo! Contributor, 02/15/08
My family has been coming here for the longest time this is the only hotel we stay at when we go down there we never had any problems exsept for when little kids thought they were trying to be cool they were loud and did not respect people around them but this is the best place you would ever go
3 of 3 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
we partied and had a great time
By A Yahoo! Contributor, 05/03/07
had a great view out to the seawall. had a wonderful time!!!! i am trying to set up another get away and i wold love to stay again!! i cant wait!!