The promptness on everything and even with a smile. They seem like they really enjoy their work.The staff made you feel like it was your home.You see, we held a reception there and it really turned out good. Thank you again The Mansion.

We were treated not only like tourists but like guests of a home. It was amazing I loved my stay and can't wait to visit again.

At the Mansion on Turtle Creek Southern style service ranks inferior to none. As soon as you enter the circle driveway ensconced in vintage neighborhood oaks, the valet staff reminds you of the Texaco commercials of the 50s, when all the green men husseled out to simutaneously service the customer's car. You car is then parked for you and ...

It is the ultimate in guest service, period.
Short of anything illegal, the staff is totally committed to providing their guest with WHATEVER they need, want or desire. You pay a price, but you never feel like you didn't get your monies worth.

There is no doubt that the Mansion deserves the reputation it has. Top notch in every aspect. If you can get past the beautiful setting and extraordinary food, you will find your room to be one of the most luxurious. Large comfortable beds and spacious bathrooms. Dont forget to order from room service a bowl of fresh popped popcorn that comes with its own carafe of butter.

It was beautiful, clean......and EXPENSIVE..
the Service was great. I was treated like a queen and hopefully I'll return someday soon.I didnt feel as though I was in a hotel, I felt like I was in a palace.

For someone who isn't used to staying in such expensive accomidations, this place is amazing! My husband and I stayed there for our wedding night, and it was the most romantic, coolest experience. They have a really friendly staff and a great pool/spa. I would recommed this to anyone looking for an upscale getaway (and can afford it). Of course, you can always save up like we did!

I just love this hotel, food, service, atmosphere. What's not to like. And the pool are is so serene and relaxing, you don't want to the leave. This is great even if you live in Dallas just to get away for the weekend.

If you want to feel like a KING and QUEEN this is the place to be. Their guest service is outstanding, the rooms are plush, and the food is great. Plus, your right in the heart of Dallas.