My wife and I were turned away on our wedding night because the hotel was booked up, after I confirmed a month in advance for late arrival. The hotel did comp us a room at the Adolphus for the night.

Room outstanding. Service excellent. Friendly personnel. Not very impressed with the breakfast but evening dining was a very enjoyable experience which made it a great place to celebrate our 50th Anniversary.

Service in both the bar and restaurant was mediocre. Waiters did not keep the orders straight. The private dining room (for 12) was too noisy (piano) for conversation, and requests to reduce the noise level were ineffective.

Since my $50 entre was cold by the time it was served, I ordered the ice cream sandwich for desert. Ironically, it ...

Everything was to the "T" in every aspect of the word. It was a great location and offered a peaceful and quiet relaxing experience and comfort.

I can honestly say there is nothing like going to the piano bar at the mansion and having a brandy alexander after dinner for romance! That was my husbands and I"s favorite thing to do!

The food is delicious with original Southwestern-style recipes created by master chef Dean Fearing. Service is impeccable. The prices are high, but are okay for very special occasions or business lunches.

Took an "In-town" long weekend there with my girlfriend and we loved it. Staff was so pleasant and room was fantastic. We experienced a wonderful dinner for two and when the staff found out we were local and just hiding out for a weekend together they provided a wonderful "on-the-house" dessert for us.

Wonderful place that has been in Dallas for many many years and while it is as current as other new hotels in Dallas in it's technologies and amenities, it has the old world charm and romance that made it popular way back when it was first built. This is one for the history books...well, the hotel history books, anyway.

From making the reservation over the phone to settling in the taxi for the ride back to the airport, the word of the day is always customer service. Everyone knows their job and does it with such style and grace that you are aware only of friendly people taking care of nice neighbors.