First I will begin with the fact that the hotel is in an excellent location and hotel pool is really nice, we had a balcony room with great view. I did dislike that even thou they have a check in time of 4 we did not get our room till after 5, I was traveling with a infant and senior citizen, and we had to wait for our room. The bell boy named ...

1st room filthy, 2nd room dirty. VERY BAD FOR A HILTON. Dont stay here.

We got a different room than we reserved because of overbooking with no reduction in price. There were no drinks in ANY of the 6 soda machines on the premises for days. The key rarely worked and the rooms were small for the amount of money we paid. The staff seemed too bust to help. The food was awesome at the restaurant though...

We are in Houston about once a month on business and spend the night in Galveston. I made reservations through Hotels.com only to find when we arrived that Hotels.com had never actually confirmed the reservation. The two girls at the front desk spent time on the phone with the Hotels.com "experts" and tried to manually enter the ...

Stayed two nights with the spouse and two kids. Check- in was a breeze. Kids loved the pool area, our room was nice and clean and we had a cute balcony looking at the the Gulf. Beds comfy, they would be better if they were queens instead of doubles. Our AC did the same as other people have said, going on and off which was annoying. The ...

The room was very nice and the bed comfortable. The big picture window had a great view of the Gulf. One complaint is that since there was not a balcony the windows should have been sparkling, but there were hand prints on the window. The pool looked nice, but didn't go. My husband and I were just taking a night by ourselves(anniversary and ...

We took our six year old granddaughter with us to the hotel and loved it! The room was perfect (balcony overlooking the gulf), location was great (Rainforest next door), beach access was across the street, and we couldn't have asked for friendlier service. We will go back and recommend it to everyone with children/grandchildren to entertain.

It was beautiful! Loved the pool! Location was great, across from beach and next door to the Rainforest Cafe. Fantastic!

Oh, if you go..Eat at The Spot! The food was great and you can eat outdoors! Viewing the ocean while eating a Greek Salad, Hamburger with Guacamole and Monterey Jack and Great Fries was so fun! (You get to put all sorts of ...

Hilton Galveston Island Resort is not a Resort. Folks are friendly, but without purpose. The staff will listen to the issues, but not assume any responsibility. If you ask the question "How is your stay?" and the answer is something less than positive. What should be the next reply?

Check in was a awful we had to wait 3 hrs to get ...