I stayed there two night and they ran my credit card for 3 nights. I call the front office to tell the mager. she wasn;t there so a left a voice mail about like 20 voice mailand i never never never got a call back .
0 of 1 Yahoo! Users found this review helpful
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a very nice hotel
By A Yahoo! Contributor, 08/10/07
i stayed there for 2 nights and found the staff both helpful and friendly. i'm from ireland and the staff helped me find places i wanted to see as i'd been in fort worth 15years ago and wanted to re visited some of the places i'd been. the room was lovely very comfortable and clean. i would stay there again i enjoyed it.
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Horrible Stay
By A Yahoo! Contributor, 07/22/06
I made my reservation five months in advance and was confirmed that I had two double beds. I called and confirmed several times to make sure we still had our doubles. We have four children and when we went to check in they put us in a king. They told me that they never promised me doubles. They told me my kids would have to sleep on the floor. ...
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Nice room; but, other problems
By A Yahoo! Contributor, 06/06/06
We just stayed at the hotel for 3 nights. We found the staff to be very helpful. The room was nicely decorated and you could tell it had been renovated. The room was large and it was nice having a sofa in the room.
However, we did have two problems. We had hot water in the shower; but, the water pressure was lousy. We were told that it was ...
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Poor service
By A Yahoo! Contributor, 03/19/06
The front desk was uniformed about a major telvised event 2 blocks from them. Expess service was made less express by non exprss guest being in the special line for express guest and the front desk person answering the phones (no one else did but her). Part of express is asking for internet available room, no cables were in the room and at 5:30 AM ...
Awful, disgaceful, couldn't wait to get home. Any request was denied or laughted at. The staff themselves agreed it was a "dump". My car was lost for 2 hours by vallet parking. Finally it showed up but the keys were gone forever and nobody cared. I waited for the manager for 1 hour and finally gave up. It was like get the heck out of here before more can go wrong. P.S. no heating at night. Maria, Little Rock.
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Great!
By A Yahoo! Contributor, 10/17/05
My wife and I stayed in one of the newly renovated rooms in the JFK tower for our anniversary. It was great! Very clean and comfortable. The lobby of the hotel featured a little koi fish pond and 2 African Grey parrots which added a unique touch. The hotel is just a couple of blocks from Sundance Square where all the downtown action is. A safe ...
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2 of 3 Yahoo! Users found this review helpful
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Buyers Beware
By A Yahoo! Contributor, 07/12/05
After keeping us waiting for six hours, this hotel could not honor a reservation booked three-and-a-half months in advance. They claimed that guests who were supposed to vacate their rooms would not do so and thus we could not have our room. We were among many turned away that day. The staff was unpleasant and dishonest. Many, many complaints ...
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5 of 6 Yahoo! Users found this review helpful
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the best
By A Yahoo! Contributor, 04/11/05
best place, best service. You wont regret your stay.
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0 of 8 Yahoo! Users found this review helpful
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Beware!
By A Yahoo! Contributor, 03/11/05
The entrance of this 'war horse' of a hotel is beautiful so was shocked to see th rms our people actually got.On site inspection was shown a 'typical rm',and feel deceived as most of our group got very poor ones. Meetings set up late,poor service when needed and decidedly over-priced!Insist on a w/e stay-over before booking.