The staff were professional! The rental desk was a nice suprise with the Segway rides, kayaks for Lady Bird Lake and bicycle rentals. I did it all on my 3 day stay and look forward to doing it again in a few more months.
I have stayed here before and thought I would stay again but after trying to cancel a reservation because I cancelled my trip, I have had a very tough time with them. It seems that just because you make a reservation online with a special rate, gives them the authority to say "no, we are not going to refund your money even though you ...
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Don't enter the bar area
By A Yahoo! Contributor, 04/29/07
The staff is very rude an unacceptable of people's backgrounds.
Everything was great until we got to the room. The mattress on the bed, the second you lightly sit on it, you can feel every part of the spring. It woke myself and friend throughout the night due to discomfort. Possibly they put us in a smoking room that is hidden somewhere in the hotel, we would never go back there again. Everything was great except for the one thing that is most important; COMFORT OF BED.
Service was fair at best. The Food was fair and service in the restaurant was slow and my rate for securing a room was not honored upon arrival. I had to complain to 1 800 Holiday. THe bed linens were poor quality and it was difficult to sleep next to the busy highway. Oh and the water from the Tap is gross. Bring Bottled water!! Oh that ...
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3 of 4 Yahoo! Users found this review helpful
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Runner's Paradise
By A Yahoo! Contributor, 09/13/05
Love the location on Town Lake. There are miles of paths for jogging by the lake, under bridges, over bridges, softly undulating for a good work out. If you get bored with running, you can rent boats or Kyaks and go boating on the week ends. While you're at it you can watch crews rowing, other boats, ducks, geese, and believe it or not, ...
my best friend and i loved it....the only not so good thing was i wish the swimming pool stayed open 24 hrs..overall it was great
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#1 choice every time
By A Yahoo! Contributor, 12/30/04
I stay here after nights of celebration on 6th St. which means (most likely intoxicated) but have a great stay every time. My group was warned once to keep the noise down or they would kick us out for disturbing others. I think thats a sign of good management.