The front desk staff was extremely courteous and very helpful, but it wasn't enough to make up for their other shortcomings. The hotel itself is pretty nice, but definitely starting to show its age with the discolorations on some of the walls and the carpets looking too worn. The biggest disappointment though was the room service and cleaning ...

First warning: INTERNET SERVICE IS NOT FREE AT THIS HOTEL. You have to pay $10 a day for anything other than their (very limited) TV-based Internet.

As for the room: the beds were very hard and the air conditioner was totally inadequate. I'll echo the comments made by others here that it tends to be pricey.

The Hotel itself is beautifully ...

rooms not ready on check in told would be done in an hour tried to get lunch not able to because of understaffing waited 20 minutes for waitress. came back an hour later one room still not finished and went back to try and get something to eat at restaurant again food was okay service terrible

ice machine on floor broken for the entire trip ...

Beautiful hotel in downtown Knoxville that is within walking distance of the civic arena and Market Square shopping.

The hotel was clean and the service was good. Room was a bit small but nice. The gym is state of the art.

Would return in a heartbeat!

nice location,great bed,great service, clean,great pool and pool area-on the down side I thought the room should at least have a mini-fridge for the price. Also ice machine on main floor and 2nd floor out of service.

We stayed here for a week and the only thing I didnt like was my room had no view. There was an inside hallway with rooms facing the interior of the hotel. Other rooms had a window to the outside, but my group did not. The food was pretty good, although, overpriced.

I would stay here again.

I really like the 24hr security that watches over the motorcycles and vehicles.Everyone is very nice and helpful.The amenities are great,and the view is outstanding.

We truly have no complaints at all! There is nothing negative that can be said about your beautiful hotel!
The reservation staff were so helpful and courteous!
The restaurant staff were so friendly and attentive...Ahmet, Awi, Kamil,...just to name a few.
Great guys!
The rooms were very clean and we can't say enough about the comfortable ...

I enjoyed my stay at the Marriott Knoxville. However, be sure to reserve a refrigerator and microwave because the rooms do not have these amenities. Additionally, there was no ironing board in the room. Finally, the food is o.k. if you are really hungry.