Well! were do i begin? ok here goes. The first problem we incountered was that they lost our reservation , they did have rooms available so i guess that wasn't so bad. the next problem was the TV, they have beautiful flat panels but no remotes, my wife called the front desk to ask if they would send up a remote, which we received three hours ...
We were there for a high-school reunion and chose this hotel for a cultural program and also negotiated a special rate for the attendees staying in Exton overnight. Upon our arrival they told us that they are overbooked and wanted to place us in a hotel 30 mins away from the current one. They gave us rooms later but our programs had to cut short ...
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LOVELY would return
By A Yahoo! Contributor, 08/07/09
Staff are attentive, rooms redone, clean and friendly. DOn't know what the reviewers were talking about. Would go back if I were travelling through the area again. Much nicer than Mariott's etc.
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Horrible
By A Yahoo! Contributor, 07/01/09
This is by far the worst hotel i have ever stayed at. I was staying at the hotel to attend a wedding that took place near by and the service and how they treated the people we were visiting made me sick. I feel so bad for them and also was not satisfied myself. There are plenty of other hotels in the area.
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Sleaze factor
By A Yahoo! Contributor, 02/25/09
I caouldn't put my finger on it, but there was an overall "sleaze factor". We had to go to Pa. for a family event in Eagle, Pa. and this hotel was close by. The hotel seemed dingy although it had been newly decorated. The staff seemed uninterested and uninformed. We reported the upholstery on a chair in our room was damaged as soon ...
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Not bad. Has potential to be really nice.
By A Yahoo! Contributor, 12/03/08
We liked the location, very convienent to restaurants, gas stations etc., and our relatives. Hotel staff were very nice and solved some minor room issues at check in quickly and professionally. Newly renovated rooms though on the small side had a pleasant modern decor, however some workmanship and materials felt shoddy and cheap. The newly ...
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Not sure what everyone is talking about?
By A Yahoo! Contributor, 05/30/08
Hey all, I am from the exton area and had a friend who had a party at the Chester Springs inn. I was just curious as to where everyone is getting the ideas that its in the middle of no where. This inn is located no less the 5 mins from the Exton Square Mall and the newly established Main Street at exton which offers a great selection of places to ...
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going down hill......... to terrible
By A Yahoo! Contributor, 05/10/08
I've been to the Inn at Chester Springs a few times now and it has gone from bad to worse. The first time I went was for an Easter brunch. The plates had old food on it and the utensils were dirty. I was embarrassed to have even taken my family to this place.
Another time I went for a company meeting and I stepped out to go to the ...
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Never again
By A Yahoo! Contributor, 05/09/08
I found myself in PA but could not make it all the way to Harrisburg, so I got off the Tpke saw a sign and went in. Too bad I did not heed my first impression which was GET OUT. The front desk person was amicable but uninformative. I stayed one night. The room was OK, but small, the bed was terrible. The restaurant was some sort of Steak House, ...
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this was the best
By A Yahoo! Contributor, 04/01/08
I did not like the pet part.I was scared I saw pets. I was upset that was upset that was ridiculous. I want to go back but I am scared I might go to the Holiday Inn but, I don't want to so fix it now PLEASE!!!!!!!!!!!!!