From the moment you drive up to the valet parking the service is excellent. Walk in the door and the concierge, in our case Kimberly, greets you and makes you feel welcome. We ate in the restaurant several times and all meals were excellent. Our waiter Norman was attentive without being pushy and everything was timed perfectly. He even knew my ...

first, the restaurant, which is independent of the Heathman, was absolutely outstanding.

The hotel: reservations were for one suite and one double room, made under one name and one reservation code. After waiting 1 hr 45 mins to get into our rooms, one room was on the 8th floor and one was on the 4th floor! The original request was for ...

My stay at the Heathman for my birthday was the most disappointing experience I
have ever had in a hotel. On my birthday, May 27, my friend called to have room service send
goodies from the menu to my room as a birthday surprise and was told that she
should not have waited until the last minute, that the hotel was understaffed,
and no one had ...

i really like the serveice and its a lovely place to go. the rooms are lovely really clean also. i just cant wait go back. i told my friends about hotel and they liked the idea of going over the winter break.

The rooms are luxorious and beautiful, the staff is friendly and helpful. Have stayed there three times and everytime I can't wait to get back. Oh, and the in room coffee is the best I've ever had.

I took my husband here for a close to home getaway and WOW! what a great place! Valet parking; chocolates, a rose, fresh pressed coffee, etc. on a beautiful tray in your room; live jazz music downstairs; wonderful bar with great atmosphere; the list is endless. Being in the heart of the city was fabulous and breakfast the next morning was out of this world. If you're looking for romantic charm this is the hotel for you.

I LIKE THE ATmosphere and the ambience and the place has a very hip crowd. the place always has a good, young crowd on a week end

I really enjoyed my stay here. There staff was pleasant. The room was very clean, & everything was in it's place. The view was great.Overall had a excellent time here.

When I first enter, Immediately I saw a friendly and warming smiling from the staffs. They make me feel like going back home and welcomed or waiting by own family members. I will never forget the impression when I first enter to the hotel.