As someone who travels extensively around the U.S - -I've seen lots of hotels -- this is one of my favorites. If it were in New York, Miami, LA or Chicago, the prices would be double to triple. Magnificent old hotel with charm that new hotels cannot duplicate --even the hallways have been 'scented' --

I look forward to staying at this hotel each time I visit Cleveland

I had the wonderful pleasure of staying in a suite for my birthday. It was absolutely GORGEOUS!!!!!I felt like a princess. The room was so luxurious & clean!!!The service from the staff was exceptional!!The LARGE bathroom was soooo elegant and the jacuzzi tub helped take all the stress away!! I would definitely recommend to friends & family!!!& look forward to my next visit!!

This is a beautiful hotel with great rooms, very helpful staff and great restaurants. The hotel is located in Tower City which was easy to get to from the airport via the RTA. With-in walking distance from the hotel are the Hard Rock Cafe, the House of Blues, Quicken Arena, Jacobs Field, and the Warehouse District. The Rock and Roll Hall of Fame, Science Museum, and Browns Stadium were a short train ride away also. A great place to stay!

I am from New Jersey and was very impressed with the elegance of this hotel. If this hotel were in NYC, it would cost a minimum of $500 a night!

The rooms are luxurious and spacious. The staff delivers high end customer service. The only drawback is that it's not safe to walk around at night because everyone leaves the city after business ...

This hotel is first class.

Highs: Location--on a cool part of the riverwalk. Restaurant: Maybe the best on the rivewalk. Certainly the best I've tried. Facilities: Nice pool, and use of a great exercise room on the top floor of the Watermark, just across the rivewalk. Staff: Always eager to help and serve. Room; spacious and ...

A stately, attractive facility, the staff was polite and helpful, and the hotel's restaurants are quite good. But several problems made my stay less than perfect. I was in town with a group of about 400 fellow professionals for a conference, which was hosted at the hotel, and the elevator situation was pathetic. The hotel has four elevators, ...

The rooms we saw on the website were totally different than what we got, it was one of big disappointment. Price for room services of Breakfast, lunch and dinner were very reasonable !They have some good food there! Great location! Might not go back deal to the price and the size of the room.

The location of the hotel is excellent. The hotel lobby is gorgeous.

The room was small. That did not bother me much. The bathroom fixtures were old and needed updating. The bathtub was not cleaned that well and I found pubic hairs around it. The air condition did not work and was not put in a room with one that worked. It just was not up to four star scale, more like two and half.

This hotel was awesome, so clean and so nice to stay. So close to everything. My boyfriend and I stayed there and had such a romantic time by Lake Erie.