have been staying here for quite some time always nice... Until now when we arived i went to check in the guy says we have no rooms so i go and get my conformation number and still has no rooms has one smoking room which he let us have finally just before i lost my cool too much stress not worth it breakfast was a joke it is a nice place just bad management !!!!!!!!
The suite was full of little bugs flying around. The lamps were so dirty,you could see the dirt on the bases of them. The breakfast was so bad,hard dried out biscuits and sausage gravy. No washcloths had to ask for them every day. Pool was full of rocks and dirty. All the other times we stayed if was great. Don't know what happened.
This place gets worse each time. We have learned our lesson, I don't care how close it is to Xavier. It is dirty and unsafe.We had a 2 night reservation, Fri-Sun. The elevators were out of order off and on the entire time. Only one of the two elevator worked sometimes but both were out most of the time. We had to walk up/down 7 flights of ...
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Great Package Bargains!
By A Yahoo! Contributor, 06/18/08
We were very happy to have gotten three day package with one free room night as our entire family coverd Kings Island and Reds Ball game in the same Trip. Room quality was above avarage and spacious room with all new bedding. Bathroom was clean also with nice tub surroundings. Room service came in slow but the food was tasty and children enjoyed ...
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Highly Recommed! Great Service! Excellent Stay!
By A Yahoo! Contributor, 05/25/08
Four Star Hotel for Three Star Price !!! I see they have done renovation of all public areas. Friendly Service, Spacious Rooms, Great Bargain! Hot Deluxe Breakfast Buffet with eggs, four kinds of bread, bagels, hot waffles, yogurt, fruits and many others. Room was clean, bed was soft, All bedding is new and my Business Executive room had Fruit and ...
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No More "Quality" at this Hotel
By A Yahoo! Contributor, 10/19/07
My fiance and I have previously stayed at this hotel three times. Our past stay this October will be our last.
When we checked in, our initial room was a mess. The room smelled, the wallpaper was peeling, and the bathroom looked like it hadn't been clean, especially the toliet seat. I complained about the status of our room and we were ...
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We just could NOT stay!
By A Yahoo! Contributor, 09/15/07
We had not made reservations, but chose Quality Inn for the name brand, the reputation. The clerk found it challenging to explain the room charges. First it was one amount, then $10 more. ?? Way off to the side I accidentally saw a printed caveat to debit card payers. ??? We asked for non-smoking and were told that, yes, one was available. Upon ...
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Not Recommended
By A Yahoo! Contributor, 09/04/07
The only positive thing I can say about this hotel is that the internet worked while we were there. However, everything else was just either average or bad. To begin with, the pool was filled with little leaves. I agree with the other review, it DID hurt to walk around the pool. We even saw a big rat by the pool area. The room was small and ...
Hotel was very clean, staff friendly, the breakfast buffet plentiful and good. Hotel across the street from the police station. Very safe area.
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Going downhill
By A Yahoo! Contributor, 05/13/06
This once exceptional property changed hands about 2 years ago, and it is beginning to show.
Staff was neutral, the entire property has a tired look and feel, and badly needs a re-furb. HS internet didn't work because "Time-Warner took everything out."
Excellent breakfast and lobby coffee. Other than that, a tired property. Sad, because it was once a showpiece.