The room was wonderful. The bed and pillows I wish I had in my house.
I asked for extra towels and they said no problem. The only down side is parking other then that I got a great comfortable room for a good price.

The AC didn't work well. We could hear EVERYTHING next door including a man brushing his teeth.

Parking is expensive and extremely inconvenient.

Not a four star. I've stayed at Super 8s that were much better.

The people who worked there were wonderful!!!The rooms(all 4 of them) were awful along with $3 Aquafina, the air conditioning didn't work. No extras like most high end hotels. No swimming pool!! Internet was Expensive!!! Most hotels don't even charge for WIFI! Ridiculous! And if you have kids don't stay here, not child friendly at ...

My husband and I were recently in Columbus celebrating his 40th birthday and had a wonderful restaurant in the city but a horrible lodging experience at the Hyatt. The walls were paper-thin and we could hear everything next door to us. After a wonderful dinner that evening, we awakened at 12A.M to a party next door that continued until 4A.M. After ...

Stayed there for 3 days in December; probably the poorest quality Hyatt I've ever visited. One-cup-at-a-time coffee maker, bad room service, and cumbersome and overpriced wi-fi system. None of that mattered though, because the room was so hot we couldn't sleep. The AC had been converted to heat & there was no air circulation. First ...

Wonderful alfresco dining, friendly sports bar, attentive and professional staff, impeccably clean and well furnished room. Typical Hyatt prices on all of this. Great if you can afford it!

We stayed in the most expensive room, the Presidential Suite, for our wedding night and nothing we had asked for was done right the first time. We had asked for food to sent to our room before our arrival and that was not done. The manager on duty was more concerned with who was to blame then fixing the problem. We had to push our own lugguage up ...

I found that this hotel, as with some other Hyatts will not provide free wireless hookup. With a gold passport membership one expects certain perks. Business people need that access and if Hilton hotels (even Hapmton Inns!) can provide free connections so should Hyatts.
Very disappointing to have to enroll in T Mobile at $9.99 a day.

If this really is a five star, what would a three star be like? Yes, the rooms were big and spacious but for a 5 star couldn't we have had glass cups instead of paper cups and more then an 1 cup of coffee in room?
If your company is paying for your stay then you would not notice the prices for food, parking etc. Oatmeal $4.00? Coffee $4-$6.00 ...