Hotel was a mess,has to walk outside and come in side door to get to the water park because halls were blocked due to construction. My 11 yrs old daughter got hurt on one of the slides due to a screw sticking out of the slide, none of the employees cared,my husband went to the front desk to make out an incident report and they didnt like that and ...

Pro's: 1) Cute hotel room. The kids especially liked their own little section with bunk beds and their own tv in a special an area by themselves. My room and bed was a good size and clean as well. 2) Good service from the workers. 3) Could keep an eye on all my little ones easily in the water park, not too big so as to lose them. 4) The ...

Let me tell you about this place, It sucks!!! I called and booked a room on waterpark level. when i got there i was placed on the fourth floor. Mind you i have three children ranging from 7 to 4. so i wanted waterpark level. When i got to the room there were stains all over the beds and we found hairs on the beds and pillows...YUCK!!!! the kids ...

I stayed for the weekend here with my family and was very impressed,along there was slight construction all of the waterpark was opened along with all of the amenities, like the restaurants, and arcade. The kids loved this place the price was extremely low,half of what castaway bay or kalahari and we had the waterpark to ourselves, we never had to ...

We just spent the weekend here with our family. The waterpark was awesome, especially the toilet bowl slide, and outdoor jacuzzi, which was on a balcony away from the noise of the waterpark. They had a Laua with hula dancers and hawaiian musicians. The staff was friendly and courteous, the rooms were clean and brand new. My children were taught how ...

(1) I reserved the largest room size for 4 adults and 3 children. The room contained 1 king size bed and a VERY small sofa couch that was supposed to fit 2 adults (it wouldnt even fit 2 small children comfortably)!
(2) There was only 1 elevator to accomodate the ENTIRE hotel.
(3) Never in my life have I had such poor service in a restaurant. ...

I reserved and paid for a room with two bedrooms and two baths months in advance. When we got our room it was only one bath and one bedroom. Imagine being at a waterpark all day with teenagers all rushing to use one bathroom. The hotel had no signs of being Hawaian decor. The waterpark and rooms were not even completely finished. I think we should ...

Two years in a row my family has come to this hotel for a end of the season vacation. It was $89 and I thought that was a fair price. The increase in rates without changes to the hotel, besides the name makes me want to reconsider and just go to the indoor water hotel at the current rate. You will get more for your money.

The last time my family stayed here, it was still under the Holiday Inn management. We came up Saturday evening, to go to Cedar Point Sunday morning. I booked my room in advance. My sister booked with a hotel closer to the park but her room was nasty. At the last minute and with a convention going on, the staff was able to get her in. They were ...