I had stayed at this hotel 3 other times. However this time was the worst experience I have ever had. I stayed 2 nights and my room was never straightened or cleaned, trash never emptied, no clean towels. I went 2 times to front deck for towels and never got any. The bathtub was dirty. The whole thing was awful. If you are looking--go someplace else
It was a very good price, BUT it was not clean. We felt dirty just being there. The pool was questionable, the jacuzzi didn't work, and more games "ate" coins than used then. Don't be fooled by the price or the pictures of the pool. Gross. Our non-smoking room was complete with an ashtray, and don't get a room facing the pool area if you plan on sleeping before 11pm or after 9am.
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Don't even think about it
By A Yahoo! Contributor, 07/02/08
Yes the pool & arcade area was nice although very rundown & poorly maintained (treadmills didn't work,...) However the rooms (our group was in 3 separate rooms & not even close to each other as requested when reservations were made) were dirty, smelly, poorly maintained. The room I was in had LONG hairs in the shower, hairs in ...
Although it is not the Hilton or Radisson - it was clean, although somewhat outdated. I am sure in it's time it was premo! The indoor heated pool and jacuzzi were very enjoyable and provided hours upon hours of entertainment for the kids. The arcade was small yet nice and provided extra enjoyment between swim sessions...
Horrible experience, rude staff, fire alarm sounded three times one night, two times next day. Fire department did not respond until a guest called 911. Staff lied about what was going on, different stories to different people. Peeping Tom in the middle of the night, hotel staff said 'oh that must be Travis'. When asked about a discount ...
3 of 3 Yahoo! Users found this review helpful
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Good value, clean room
By A Yahoo! Contributor, 12/26/07
Clean remodeled hotel with attractive indoor pool area, onsite bar. Good value close to Cincinnati Airport. Arrived at airport late in the evening and stayed here instead of driving into Cincinnati.
1st the door handles are falling off & the key cards did not work. 2nd the room was smelly, dirty, and no hot water. 3rd NO playground for kids. 4th hot tub was brown. 5th Hotel is very run down even though it was supposedly remodeled in 2005? 6th I didn't feel safe. You will not be happy you stayed here. Go to exit 182, ...
3 of 3 Yahoo! Users found this review helpful
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Great for families with kids
By A Yahoo! Contributor, 07/10/07
Pros: large heated indoor pool and expansive indoor play area for kids- my young children had a great time.
Cons: Anyone could enter from outside as door to outside did not lock.
The room was comfortable and clean and we were treated well by staff. Don't expect the Hilton but a great place for families traveling with children.
1 of 1 Yahoo! Users found this review helpful
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Unsafe-Unclean
By A Yahoo! Contributor, 04/08/07
We go to Newport and Cincinnatti every year. This is the first and the last time to stay in this hotel. The only thing it had going for it was the indoor play ground. The room was nasty. The card keys did not work and you litteraly had to use your shoulder to open the room door because it was jammed from being pried open so many times. The security ...
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Don't go here!
By A Yahoo! Contributor, 01/15/07
Rooms were dirty and overpriced, staff offers no assistance. It was almost empty on a holiday weekend and I can see why. Do not go here. Only redeeming quality is the playground for kids but not worth the $100 a night and that was a group rate.