Arrogant staff and no cameras in garage. My car was parked in valet, was hit , and if there have been security cameras the accident could have been captured on tape. To add to this incident the hotel has refused to accept responsibility and I paid the repairs out of pocket. How convenient not to have security cameras???

This was the worst hotel stay that I have ever encountered! From the beginning the staff was very rude to us. We were a younger group of people, and from the get go we could tell that they had a problem. We were told not to stand on the sidewalk, we were standing there waiting to walk across the street. After we told them that we were guest they ...

This hotel is NOT up to Marriott standards. I wondered why in the photos there were no pictures of the bathroom. Now I know, the bathroom was the smallest and most outdated I have ever seen in a hotel. I hit my leg on the toilet more than once since it is in the middle of the floor between the sink and the tub. The upholstered chair in our rooom ...

I fell in love with The Marriott in Charlotte, NC. It was my first time at a big time hotel. Although, it was only for one night... I fell right at home. It's something about the hotel that had me captured since I walked in. The satff and the whole atmosphere made me fell like a celebrity from the time I step foot inside till the time I step ...

It has a good location. Close to many restaurants, museums, great night life, all within walking distance. The service was good. The hotel staff was cordial and helpful. The one negative is the bed. The bed was HARD as a rock. It did have some lining added to it in order to mask the quality of the mattress, but it did not work. The bed left me with ...

I stayed at this hotel as my son was starting college in Charlotte. I chose Marriott because of the reputation. I found this hotel to be one of the worst I have stayed at, and expensive. The pool was almost unswimmable because of the chlorine and how cold it was. The beds have down mattress covers, pillows and blankets. Despite the manager ...

This is one of the nicest hotels I have ever stayed in! My kids ask to go to Charlotte to stay in the hotel. It was clean, even with a note indicating everthing had been cleaned (I hope not to see this hotel on Dateline with a blacklight). The roomservice was friendly, timely and delicious. If you are needing to stay in Charlotte, I would recommed this hotel!

Location, location, location...if you need to be in uptown the Marriott is to be...the rooms are clean and consistent. Every week I stay in the Marriott and I there are no suprises. If you happen to be in concierge lounge say Hello to Gary..

We've stayed at many Marriotts in the state and never one as clean and the staff as nice. It is located in a great area, close to whatever needs you desire.