Ok Folks, I have read some of the other reviews. If you are used to the Hilton/Hyatt, this is not the place for you. It is outdated and in kind of a rough area of town, but I would stay here again. The staff was friendly and there is a Denny's attached to the hotel with 10% off with your hotel key. The rooms are outdated and basic, but I ...
I had been staying in this hotel every other weekend since February 2007. Last week I called to make my reservation and mentioned that on this trip I may be bringing my father. The manager wanted to raise my rate because of the added person. On that note I decided not to bring my father, and when I advised such I was hung up on. When I arrived ...
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Great stay
By A Yahoo! Contributor, 05/13/07
I realy felt like the employes at this hotel put 100% into making sure we had a great stay! the hotel was clean and cozy! There was a great resterant within walking distance called the Franklin hotel, great food at a great price. This was a good vissit.
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nice updates
By A Yahoo! Contributor, 11/07/06
The owners made a great decision to update the rooms. This was the most comfortable bedding I slept on in years. Customer service was great the girls were very friendly. I would stay here again.
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The girls are great
By A Yahoo! Contributor, 08/22/06
This small city has great people. The cust. service that I received from the night empl. was so sweet and and hospitable that i had to write about her. You can see that they are making great improvments to the hotel and the beds had new linen white! extra attion to detail. other hotels in area are run by city big shots trying to cut this small honest place down and that is just to bad i had a great stay request pool side.
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Excellent
By A Yahoo! Contributor, 06/30/06
We loved the fact that the hotel was in a convinent location.. The staff was very helpful and friendly, i have not experienced a staff at a hotel that is more aware and more friendly than this one.. The housekeeping were great, they were friendly and helpful. The rooms have been updated and are very nice and comfortable.. We will definetaly stay here always when we travel to rome new york. We travel around 7 times a year up here..
This was BY FAR the worst hotel I EVER stayed at! My family stayed here for 2 nights. The beds were so worn out that it was like sleeping in a ditch plus the fitted sheets were too small and popped off the beds as soon as you sat on it! We complained after the first night and the desk clerk gave me the 800 number for customer service (which is ...
Got a room late one night only to wake up to find that the toilet didn't flush, floors were dirty and there was hair on the shower walls. Clerk at front desk in the morning wasn't too concerned about what I had to complain about.
Worst room I ever stayed in.
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3 of 4 Yahoo! Users found this review helpful
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No improvement
By A Yahoo! Contributor, 10/03/04
First stayed here many years ago and recently made the mistake of giving it another go. On the positive side, the rooms are large, the staff friendly and Dennys is next door. Unfortunately the rooms are dull and the beds uncomfortable.