Truly awful. I stayed at the W New York recently and was originally going to be there for 5 nights, but ended up moving elsewhere because the room was so bad. There was so little lighting within the rooms that it was really kind of creepy. They brought in an extra lamp for me, but it made no difference. The rooms were also quite small and I was ...

I had high expectations of the W Hotels from reviews and its reputation. Unfortunately, it was disappointing and way overrated. The staff could use a lesson in customer service and politeness. I wasted about an hour of my vacation waiting for staff to fix things that should have been noticed before handing a room over to a guest. Things too ...

I had no complaints whatsoever. My husband and I stayed here with our 5 month old baby and it was a dream. We booked the smallest room through hotwire.com and they upgraded us at no charge to a larger room when we got there. My baby's pack'n'play fit cozily in between the bed and the airconditioner which provided a lovely white noise ...

Basically you are paying for the location here. The rooms are small and the hotel is not the cleanest.

The W New York underwent renovation in August 2008 and I think it really showed during my stay there. The whole hotel had a very fresh, clean look and a pleasant smell everywhere inside. The rooms were modern, well-appointed, and more than adequately sized. The staff was genuinely helpful at all times and took great care and pride in providing a ...

Overall very friendly staff, well decorated hotel, perfect location.

I had an upgraded room and still a bit small for the price. (500/night when i was there).

The room was well appointed, the bathroom a wee bit small. We were really scheptical about the size of the room we would be given but were pleasantly surprised. The Whiskey Bar seemed a hopping place to be , and also the lounge but due to the short stay we had we never checked these out. We would stay here again if we ever came back to New York ...

My main problem with W Lexington Ave is that I could not get full rest and I could not sleep well in their rooms for a number of reasons.
First, the wall which is erected in the rooms makes the room feel even smaller and, most importantly blocks any energy which enters the room from the window. The bar with lights is hanging at the face level ...

I love this hotel , it was my 21st birthday on thanksgiving and they treated me like a princess , 2 nights i had free champagne and a cake and one night on my birthday the room was full of bliss spa gifts , i got slippers and choclates . it was perfect the mood was romantic and it was fabulous. the room wasnt huge but for new york i flet cosy and ...