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Doubletree Omaha Downtown - Reviews
Yahoo! User Reviews
AVERAGE OVERALL USER RATING
SERVICE
CLEANLINESS
LOCATION
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  • Worst customer service in the industry
    By jamesbkeyes, 12/17/09
    Stayed there on a holiday special. New Years Eve. Hotel made zero attempt to evict drunk frat partiers on my floor at all hours of the night. Hotel offered not an apology, and even after I complained to the corporate office, their response was that they did all they could do. I would have been satisfied with a believable apology, a free ...
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  • Incredibly average
    By A Yahoo! Contributor, 07/30/09
    On balance, this is a very average hotel. The location is good for meetings in downtown Omaha, even though much of the downtown area is empty. The food for our group meetings tasted ok, but nobody was paying attention to small details, like ensuring the steam trays were, in fact, heated, and the food was cold. The rooms are old but generally ...
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  • OK hotel for the money
    By A Yahoo! Contributor, 10/03/08
    This is an OK hotel for the money, but it is very dated and could use some updates. Our room was probably nice back in 85, but not as much now. Cleanliness wasn't as good as I've seen other places as well, but for the money it's ok. The staff seem helpful as well. You're about a 6 block walk from Old Market too, so that's manageable.
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  • Security was our only issue...
    By A Yahoo! Contributor, 04/20/08
    This hotel was very nice, the rooms were nice and clean and the staff was VERY helpful and most of the time friendly. The refrigerator did not work at all and the toilet had to be repaired twice. Our MAIN issue was security. There was a HUGE brawl one night and it kept half the hotel up for most of the night. I realize this is not the hotels ...
    1 of 1 Yahoo! Users found this review helpful
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  • Best of the Best
    By A Yahoo! Contributor, 12/25/07
    There was/ is nothing to dislike about this facility, staff and management are top notch.
    Rooms are great and some floors are having a face lift all in all EXCELLECT
    1 of 1 Yahoo! Users found this review helpful
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  • Big Hotel...Needs some work
    By A Yahoo! Contributor, 07/23/07
    Older hotel with some new pillows and fluffy comforters to give it a "Doubletree Bed". Small bathrooms with only one sink. Late 70's dressers with only 2 drawers. Great staff in the gift shop. The morning girl was always very cheerfull. No food for late nighters. Traveling with a sports team and rarely got back before the ...
    3 of 3 Yahoo! Users found this review helpful
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  • DoubleTired
    By A Yahoo! Contributor, 03/17/07
    Tired hotel with some attempt to cover up the 1970's infrastructure. Very friendly staff cannot make up for the old tired hotel underneath. Carpets semi-clean, hotel had some odd smells. The room does not have guest-controlled temp. I was there in mid-march 2007 and the room was very hot. When I called, they gave me a spiel on the phone ...
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  • Super place to stay
    By A Yahoo! Contributor, 12/06/06
    Deluxe room with King size bed.Room excellent.Front desk very helpfull.$6.00 a day parking a must.Adjacent to the hotel.Walk out of the garage and about 30 feet to the Hotel front door.Great location.Shuttle to the old market.Many good resturants in the area.SUPER SUPER bed.Like sleeping on a cloud.Big down pillows also.Cons:Could use more TV ...
    1 of 1 Yahoo! Users found this review helpful
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  • misery on the misouri
    By A Yahoo! Contributor, 09/29/06
    Our reservation for an "executive suite" made directly with the hotel was not honoured, when asked why ,the desk manager said"how shall I put this" then dissapeard. We were then offerd a "standard double" at full price with a lovely view of a construction site.If visiting for downtown business or a convention you may ...
    1 of 2 Yahoo! Users found this review helpful
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  • Excellent Hotel
    By A Yahoo! Contributor, 09/16/06
    I stayed one night at this hotel bringing with me 20 children. And I must say everything about this hotel was great! the rooms were clean, the beds were very soft, and the hotel staff was able to answer any and all questions I brought their way. the pool was great as well, although it was a little on the cold side. It would've been nice if ...
    3 of 3 Yahoo! Users found this review helpful
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