Believe the reviews you read about this hotel. We figured that it could not be as bad as people were saying. We were wrong. I travel with work and stay in hotels over 100 nights per year and this hotel is hands down the worst I have ever experienced. Our first room had an outlet hanging out of the wall with exposed wires and the room was ...

The hotel staff seemed to not have a clue as to what was going on with our reservations. We had to wait until after 5:30 to get into our room as it had not been cleaned yet. To top it all off, we were charged an additional $393 on our credit card because they accidentally put my sister's room on my bill also. I just received my credit card statement today and realized this. I would not recommend this hotel.

The staff was very friendly and courteous. The water park was a lot of fun and the food in the restaurant was great.

I was a little nervous about the water park because I have a two year old and was afraid she would not be able to use anything there. Turns out there is a zero depth entry pool with spouts and she loved it.

Will return again!

Our last trip to Holiday Inn before this one was like most reviews listed; not a very good one. We did not receive what we were told we would (Adjoining rooms for my daughter's party). As some of the reviews pointed out the customer service staff did not care about our situation at all. I called the manager and he said he'd call me back ...

Yes, the room was comfortable and clean, but how can that substitute what happened to me? I left two diamond rings at the bathroom counter and they disappeared. Right after I left the hotel I realized I had forgotten them, called the hotel, the housekeeping manager and NOBODY cared. They just told me to come back on Monday because they were too ...

My wife and I chose this hotel because of the water park for our son and his friend. We asked for a pool side suite expecting to be located near the water park. Instead our $189 room sat next to the regular pool behing the pump room. Needless to say we were mislead on that.

When we arrived the pool side door lock didn't work correctly. We ...

We were happy enough with the hotel. The kids loved the pool. The tv worked well and the room was clean.

The bathroom could have been cleaner. We did have to walk all the way across the hotel to get to the pool. It would be better if it was in the middle.

We got an online deal otherwise the hotel would have been overpriced. The restaurant was overpriced even with the kids eat free.

On June 5th I checked into this hotel preparing to send my 18 year old daughter off to the Army. Before we arrived at the hotel, we discussed how stressful the 24 hours we were to be in Omaha would be and how I had chosen to stay at this hotel because on their website it showed how "relaxing and enjoyable" the accomodations were there. ...

We chose this hotel because of the zero entry beach style pool only to arrive and find it was underconstruction. I had talked to them within the month prior to checking in and this was never mentioned. Even at check it they failed to mention it until we went to look at it and found it empty. The construction is due to the upcoming indoor waterpark. ...