I got the room through Hotwire, and was a bit worried after seeing some horrible comments here. I don't know where these other people stayed, or whether perhaps they were expecting the palace at Versailles. The room was clean, well-maintained and comfortably (and tastefully) furnished. True, it was a long walk to the room. This comes with the ...
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Second Chance as disappointing as the first
By A Yahoo! Contributor, 09/23/09
We stayed at the Sheraton Ferncroft last weekend as part of a wedding. It you don't mind moldy shower curtains, no conditioner, moldy ceiling, and stained carpets you will have a blast.
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Don't plan an event here
By A Yahoo! Contributor, 09/25/08
The hotel business is suposed to be service based, well forget that, almost everyone at this facility treats you as though they are doing you a favor.We booked a block of rooms way in advance for a wedding in the area, over 75 rooms booked and planned a large post wedding brunch(not cheap)and met with nothing short of incompetance and aggravation ...
I just spent 4 days at this hotel with my children and my granddaughter. I found the hotel to be quite disappointing. It was dingy smelling, dirty, the supplies were not replinished daily (towels, coffee, toiletries), food trays left in the hall all day, noisy. All in all, a very over-price and disappointing visit. Would not return.
3 of 3 Yahoo! Users found this review helpful
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Worth the trip
By A Yahoo! Contributor, 07/07/08
I made the reservations and was excited to go then I started to read the reviews and got nervous. The hotel was done being renovated except for the pool/gym area which wasnt that big of a deal. The rooms were really nice the bathroom was huge. Hubby loved the flat screen TV that was in the room. The water park was great and yes its probably ...
1 of 2 Yahoo! Users found this review helpful
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It was suppose to be my wedding night.
By A Yahoo! Contributor, 01/17/08
It never occurred to me before to write a review of my awful experience at the Ferncroft in Danvers, MA. On June 2nd 2007, I was married and it was a fairytale wedding! The only down part was that we couldn't afford a honeymoon. My mother and aunt felt terrible so they booked us a suite at the Ferncroft and gave it to us for my bridal ...
You would think that a Sheraton would be top notch with wonderful friendly service, clean state of the art rooms, extra amenities, etc. but instead, the Sheraton Ferncroft leaves much to be desired. We did enjoy their new "CoCoKey" indoor water park, but the hotel left much to be desired. The room service arrived completely wrong, cold ...
5 of 5 Yahoo! Users found this review helpful
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Not worth it
By A Yahoo! Contributor, 09/28/07
I just stayed at this hotel midweek 9-24-07 thru 9-27-07. At $159 a night and the Sheraton name I expected more. The first room I was in had a broken toilet it kept running so the maintence man came in and said I needed to jiggle the handle to stop it. The next day they upgraded me to a junior suite. Huge room but just not very clean or as ...
3 of 3 Yahoo! Users found this review helpful
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The water park is the only good thing
By A Yahoo! Contributor, 08/13/07
I attended a conference at this hotel 8/10-8/12/07 and the service was just terrible. The hotel staff was not helpful, they had no clue about anything and spoke in a very condescending manner. A continental breakfast was suppose to be included with our conference and the presentation of the continental breakfast was awful. Presentation is ...
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Don't stay here...
By A Yahoo! Contributor, 08/07/07
This place is awful. The staff cannot help with anything (they just do not want to help or answer anything at all)..not even pointing you to a vending machine - you get the "I don't know answer" from the staff. This has been the worst experience of my life staying at this place. Also, they claim to provide complementary pickup from ...