the lampshades had burn marks from the lightblubs. many stains on the chair. the carpet had faded and pulling apart. the sink was cracking. there was dirt in every corner. the elevator was dark and dirty
This hotel is obviously older then most hotels in the area, however it's hard to tell with all the wonderful renovations they have done. The staff is wonderful and more then willing to 'go the extra mile' to make your stay enjoyable...we had a great stay and will recommend this hotel to our family and friends.
The salad bar was great but the rest of the food was terrible. Not done the way we ordered, the butter had been in the refrigerator for weeks and tasted that way, but the waitress was unique and funny. I would not eat there again for the money. Do not eat at this restaurant!!!!!
My husband and I stayed at the Clarion from Dec 26 to the 29th we were given a upgraded room we thought everything was great till the 5th of Jan we noticed a bill from the Clarion for 367.50. they said we had burned one of there chairs we argued back and forth they were plain rude to us. We are still fighting them for our money so be careful if you stay here make sure you dont get billed for someone else!We will never stay there again!!
I had been to this hotel several years ago when it was a Sheraton Hotel. It was great then. I wasn't sure what to expect before I walked in, because it is now a Clarion Hotel. I was impressed with what I saw. The lobby had been completely remodeled, was very modern, bright and welcoming.
It is an older establishment, but it is as clean ...
Several hotels have a great staff, but the employees at the Clarion Hotel in Cedar Rapids, Iowa went above and beyond the call of duty! In addition to being very welcoming and friendly, the front desk staff has the honesty of a saint!
Upon checkout I paid cash. I had several $100 bills in an envelope. I paid my bill and accidentally left ...
We stay there once every year and wouldn't stay anywhere else.
By A Yahoo! Contributor, 12/14/04
The hotel is BEAUTIFUL....Staff is helpful and friendly. My only complaint is that there are way too many chemicals in the pool. You can't stay in the pool are for longer than an hour or so because it is so strong.