I loved this hotel. I went the on a student council trip it was perfect.
I was comforatble, and there was really nice buisness rooms, and a beautiful ballroom. I recommend this hotel to anyone who is going to Springfield!!!!!!!!!!!

After reading previous reviews for this location, I was apprehensive about staying there but was happy that we did. All of the complaints that other members listed were not witnessed by our party. We spent $550 for three nights, and for that price, we should have had an outstanding experience. The room was comfortable and the extra amenities to ...

WE visit the Crowne Plaza in Springfield every Labor Day and love it. The beds are great and I love the lighted make-up mirror in the bathroom. We always have good service and look forward to staying. Our group rides Harley's for this weekend stay and we are treated exceptionally well. They have good discount rates for AARP which is appreciated.

Stayed for a conference. The conference was great, but that's a result of the organization. The hotel meeting space is acceptable, it's the rooms and such I rate so low.

First, very limited concierge service, and despite no one available, will not loan out luggage carts. They want a tip, even if you have to wait 45 minutes to get ...

Have stayed at this hotel several times for meetings and conventions; while it is convenient, it is overpriced for the Springfield area. The restaurant service is extremely slow, and food quality is somewhat lacking. The $10/day internet charge is also exhorbitant, given that most hotels do not charge for this service. Rooms are fairly well ...

We found it nice but we paid a hefty price for it to be nice.
The resturant was very nice. By the time you filled the hot tub it was not all that warm.

We checked in at midnight Thursday evening. The gal that checked us in was very friendly and helpful. A porter was immediately at our side asking if we needed help. With our AAA card, we negotiated a reasonable room rate and when I asked for a room on a high floor - she put us on 11 which is two floors from the top. Great view. We loved the ...

I had a confirmed non-smoking room and while my room was non-smoking the rooms around me were smoking, which came in under the door. A hotel of the standard should be all non-smoking or only have one floor at the most. In changing times with health concerns about smoking and Springfield just passing a clean air act, the Crowne Plaza needs to get ...

This is one of the two or three worst hotels I've ever stayed in. The heat was broke and the air conditioning was stuck on. The ceiling was falling in. The Pepsi machines did not work. The help was very stuck up, catering to those in suits and ties but ignoring those of us in "travelling clothes". The rooms were small (especially for $149/night). I would sleep in my car before I'd stay another night in a Crowne Plaza!