Wow! Collinsville finally has a high quality full-service hotel! I visited this DoubleTree Hotel for it's Grand Opening Event in April. I was so impressed! I had been to the hotel when it was under the former management and the new DoubleTree could not be more different! The new look is upscale with a trendy feel, the rooms have the most ...

though not fully renovated just yet, the change is amazing. ignore all the previous reviews. I'd highly recommend it!! for the price, Doubletree has given this location an elegance that the other hotels just don't have. I've already booked my next stay in 2 weeks!

This hotel was a nice place to stay and the the service was outstanding. Nice people that were helpful and friendly from the front desk to the bar to the restaurant. Speaking of the restaurant. We ate the Sunday breakfast buffet which was absolutely wonderful. Great tasting food with an awesome selection. We would definitely recommend this hotel to anyone and would 100% stay again.

We were sent to a room that smelled, had water damage, a cracked bathroom sink, mold on the tub. The staff were not very helpful, refusing to move someone who had so much water damage in their room that the walls were soft, and had mold all over. I can't imagine what is in the kitchen/ restaurant area.
As an added gift, I came home with bed bug bites!
We will NEVER go back to this hotel!!

My family loved it. The restaurant in the hotel is so convenient! The staff is excellent and my kids LOVED the pool.
I was a little leary after reading reviews but everywhere else was soldout so we had to stay there. Our room however turned out to be quite clean and comfortable.

We paid $109.00 for one night. The air-conditioner had leaked on the floor, carpet was wet. Walls were moldy around the air-conditioner. Wall-paper peeling in several places. Holes in the bathroom walls. Trash cans and towel racks were very rusty! Breakfast was $9.95 per person. We should have gone some where else but we had been traveling all day, it was late in the evening and we were just too tired!

The staff was friendly and helpful. The hotel was also convenient to restaurants and highways. The rooms were clean and nice.