The staff were rude. They disrupted our pleasent time in Chicago with their disgustingness. Overpiriced!!! Do not believe the rates shown on the page..
My wife and I will NEVER stay again at this hotel, and I will make it my mission to ensure that none of our friends/family or colleagues ever make the same mistake we did.

the hotel was great. the room was great. the food was great. the pool was great. the service was great. i would stay here again.

im staying in the hotel right now and it sucks. the internet sucks. i can't believe that i even got to this page. no microwave, no fridge, no spoons. you're pretty much on your own. the only thing that it has going for it is the location.


pointless.

I stayed here in April for a convention. My hotel bill was cheaper than everyone elses. :-) To make it better, we had a room with an excellent view.

It was no frills but it was clean and for the price in Chicago, I cannot complain.

-- Clost to the El, on Michigan ave.
-- If you stay there, eat at Yolk!

My boyfriend and I stayed here for 3 nights and we loved our experience! The staff was very friendly and helpful. The room was clean and comfortable.
Really good location in the South Loop-with in walking distance to Grant Park, Magnificent Mile, Art Institute and more!
I would recommend this hotel to anyone looking for great service and great value!

I went up to Chicago for my first vacation in a very long time, as well as a college tour. I found this hotel via yahoo travel and read the reviews posted. It sounded good so I took the chance.

The staff is extremely friendly. I found my room to be absolutely 100% everything it was advertised to be. It was clean, comfortable, and spacious. ...

The location was great close to everything, Grant Park was just across the street even it was snowing we enjoyed our stay my daughter had a great time playing with the snow at the park. Our AC broke down during the stay but they were quick to check it and we were transferred immediately when they can't fix it. The staff are very helpful with all our needs and inquiries.

We have just visited Chicago for a long weekend, I booked the Best Western at Grant Park because we were going to the Chicago bears/Denver Bronco`s game.
The location was wonderful, just a walk across the park to Soldior Field.
The location was good for down town too, we walked to Millenium Park and Sears tower.
The hotel was handy for the ...

Room was generally nice, house keeping took dirty towels away next morning but didn't leave any clean ones. Day staff VERY un-helpful, gave us wrong info. Night staff was awsome!! Bed had dip in middle so you rolled, the curtians were missing hooks so they wouldn't close right. As long as you are aware this hotel is only a 2 star. There was NO business centre (no access to email).