The customer service here leaves MUCH to be desired.
We got married here in September and would have decided on somewhere else had we known we would have been treated so poorly. One would think that the bride and groom would be treated with some decency.
We booked 7 nights for ourselves and 30 nights total through our friends and family. We ...

I just got back......and........dont listen to the complaints. Yes, Maui is expensive, so try to bring your loot. You can go to the Safeway and get snacks and drinks to pinch a few pennies. My #1 suggestion for this hotel is to get a room on the highest floor you can (11 being the highest in both towers, because of noise below). But let me just ...

My Husband and I just got back last week from spending our Honeymoon at the Westin Maui. We had a package through Costco travel. It was awesome. The resort was beautiful with amazing pools. If you want shade at the pool i would highly suggest getting out there early, many days the chairs in shade were taken by 10am. The breakfast buffett was very ...

First time to Maui, booked with Naomi of mauihawaiivacations.com We saved over 50% a night for a gorgeous high end unit. The property itself is stunning. I highly recommend to anyone *couples, seniors, honeymooners....you never have to leave this place. Even has free maid service and central Air conditioning I guess you can say we fell in love with ...

We loved staying at the Westin, the pool was amazing. Rooms were clean, nice, a little small view was wonderful. Food was good and location was good. Had a lot of places to sit and relax all over the resort. We really loved the location and amenities. Would go back

The Westin Maui Resort & Spa at Ka’anapali Beach was amazing! A friend and I went in October 2008 and were truly impressed by the open-air lobby, mountain views, numerous pools, waterfalls, and views of Molokai and Lanai from the beach. Our room was spotless and the Heavenly beds were, well, heavenly. Upon our arrival, the bellman showed ...

stayed there for 5 nights and enjoyed our time. Place has a ton of pools and places to lay out in the sun. Atmosphere of hotel is great with the fish, flamingos, and parrots. Try to get a package that includes breakfast. It's about $60 for the breakfast buffet for 2 adults. The food is great so it's worth it if you have breakfast each ...

Overall, my experience with this resort was pretty good. Having stayed at other Westin locations however, I was disappointed with the level of service. I found hotel staff to be often difficult to access (long lines or not answering phones) or less than helpful/professional. It's interesting that no one ever seems to smile here. Regarding ...

was an amazing place great service super clean safe pool perfect location couldnt ask for more was the best hotel i have ever been to.