Upon check-in two complete idiots checked me in and had NO IDEA what they were doing. It took about 20 minutes for me to check-in. The first room they put me in had HUGE STAINS on the floor and the shower head was broken and just hanging out of a huge hole. THEN a BUG was in my drawer and I called the front desk and told them to move me. In my ...

I should have known....they didn't even have cookies at check-in! They put us on the smoking floor - putrid odor. Great view - floor to ceiling windows, with view of parking garage, cars parked about a foot from our bed! There was broken furniture and trash piled in one corner of the garage - impressive! Food was terrible - "thick & ...

This hotel was gorgeous!! I cannot believe that this hotel got such bad reviews! Unless they completely renovated I just cant seem to understand why people gave it such bad ratings! My boyfriend and I need a place close to the airport, and we wanted a decent place to rest our heads. This hotel blew me away, warm cookies as you check in, cleaner ...

I am not sure who wrote the most recent review in 2008 but how wrong could they be. My husband I stayed there this weekend and there was not one problem with the hotel or the service that we got. The lounge was nice, food was very good and best of all the staff was wonderful. I just wanted to get the bad reviews corrected. What a nice place. Thank you for great hospitality!! We will be back again........

What a disaster - this hotel apparently has been run down for years and no one cares. It is an embarrassment for the Hilton chain.

Among other problems in our early 2008 stay --

Someone was in the first room we were given. Ooops.

Carpets throughout the hotel were worn and stained, and dirty!

No stopper in bathroom sink.

Grout was ...

I was there for a conference and stayed in the Doubletree for 5 nights. My toilet leaked onto the floor, ran constantly, and the last 3 days I left the tank lid on the floor, because I had to flush by reaching in and pulling the flap manually. I showed the housekeeper the problem, complained the first 2-3 days, Our conference coordinator complained ...

Both lamp and TV in room did not work, were replaced. Tab faucet dripped water. Shower too small - my elbow frequently hit the soap dish. Mats in the bathroom prevented door from opening and closing - door level needed to be adjusted. Restaurant needed upgrading badly - was dingy, dirty, dimmly lite and generally unappealing. Gym facility had good equipment, but tiny room made exercising unattractive.