This is nothing like The Registry. Poorly managed!!

First surprise was the set of stairs that you have to go up with your suitcases! Give me a break-a Waldorf Astoria Hotel and you pay how much? to drag your suitcase up the stairs? Or you can drag them out of the enclosed parking lot and pull them up the hill (this is better). Same routine when you then check out-stairs or long walk in the street. ...

I went to chill out and relax and the Naples Grande Resort was a wonderful place to do it!! All staff very friendly. The walk to the beach is a very nice 15 minute walk or trams are always available and the wait is 5 minutes or less. Nice beachfront grill for lunch and cups of ice water always available. The $20.00 charge for the beach umbrella is ...

The resort is very beautiful, the pictures on the website is exactley what you get.The clam beach is a short ride away.They pick you up on a little trolley and bring you back.beach is gorgeous.all chairs and umbrellas are extra even though you pay a $20 a day resort fee daily.no coffee in lobby for free just $2 for a small oh yeah wifi is extra ...

The hotel was ok, the housekeeping was horrible never clean my room, just changed my towels, no shampoo no coffee, just not good, the pillowcases had big holes, total mess and the pool too crowded we coudn't stay because was too many people and no where to sit or have our things to put, I will not come back again, i FORGOT THAT PARKING SERVICE IS NOT FREE THEY CHARGE US 20 DAILY FOR VALET PARKING, INCREDIBLE!!!!!!!!!!!!

Lets start positive, the location was great. The pool and access to the beach a plus. The staff and housekeeping was horrible. When we checked in and escorted to our room the room wasn't ready. After a long travel day we wanted to take a nap but instead waited 45 minutes for someone to show up to give us sheets for our bed. The hotel is nice but I won't be back.

My kids loved the pool and waterslide and my husband and I loved the convenience of the location to golf, ocean, dining and shopping. The hotel was beautifuland the spa was elegant.

I belive this hotel is very expensive during the winter months but you can get a room pretty cheap in the summer. Everything was so perfect. the staff waits on you hand and foot. But do yourself a favor and dont book your car from the airport through thr hotel. we paid $135.00 for a black towncar to the Ritz, and then discovered Royal Palm Limo ...

Positives - Great tennis facilities, excellent food and beverages

Negatives
Checked us out after day 1 of our 3 night stay. Promised to credit breakfast for our inconvenience - they didn't.
Very dimly lit rooms
Had to call three times before finally obtaining a copy of our final bill

Unless free, would not likely stay here again.