This motel puts the chains to shame. We were treated like family and the room was as clean as we have ever seen. The owners and help were very courteous and helpful. Hospitality will bring us back again. Thanks again.

Room was clean and comfortable. Staff were very helpful. Decor was a bit outdated but we had a good time and the pool was great. Would be happy to recommend anyone visiting Winter Haven.

Our room was very clean and had lots of space. The pool was very relaxing. The front desk clerk was very accommodating. There was a great friendly atmosphere. We would most definitely stay here again.

Service was great. Room very clean. Great vaule for money.

My reservation was to stay 4 nights, but I left after 2 because the place was so noisy I couldn't sleep and there were creepy/rowdy people around all night. The owners were rude and refused to give me a refund for the 2 nights I didn't stay there. I had to enter a dispute w/ the credit card company. Additionally the place is an eyesore from the street and the outside. Hopefully it will be torn down to make room for a Fairfield Inn.

when you check in you sign a form that basically says they can kick you out without recourse but you can never leave. three of our group found cockroaches in their rooms. they were able to accommodate two couples with the smae class room. the 3rd couple took a lower class room with no rebate for the downgrade. Do not stay here. there are broken things (toilets, phones, thermostats) in most rooms. the management is dictatorial.

I know the saying "you get what you pay for"... and for $60/night, I expected a little more than what we got. The place looked like something straight out of a horror movie (think: Bates Motel). We got real keys with the paddle on them stating the room number, just like all the victims get in those horrow classics. The lack of technology ...

I made the reservation for 12/31/07 over the internet. Someone must have been blind to write anything remotely complimentary about this place. Our condo became available sooner than expected & we called to cancel the morning before our arrival date and were told that we would be charged for the room because we didn't cancel 48 hours in ...

I don't know why they got 4 stars from the reviewer.maybe we was not lucky because we was giving a very ugly room. the bathub was thirty and the toilet seat was broken.