Hotel nice enough but worst customer service. Two months ago reserved two adjoining non-smoking rooms. Arrived and told only had one non-smoking room and other room on 6th floor. Couldn't stay in smoking room so crammed into the non-smoking room. Next day checked to see about rooms and told our reservation was cancelled. Got worse from ...

Great Location, the price is a bargen and great staff.

I had stayed with a family of four. Very large and comfortable room, very clean, and the breakfast was exceptional. We had a shuttle to take as to the train station with a very friendly staff, I recommend this hotel, no disappointment.

What a great find! Good "hot" breakfasts every mornning and only 1.5 miles from MART's redline, the best way to get in and out of DC.

While the beds are exceptionally comfortable, the lack of air conditioning (we were told it hadn't been turned on for the season) and the absence of insulation between the rooms (giving us more information than we wanted about our neighbors until the wee hours) more than offset the comfort of the beds. We had reserved a non-smoking room and had ...

For the Price of the hotel, it was ok. Upon arrival, check-in was fine. When we went up to the room, there was like dry crusted pizza sauce on the floor that looked like they didnt even attempt to clean it up. But other than that, the room cleanliness was ok. I recommend to not rely on the "shuttle service" to the metro. The first day we ...

Even after I called to cancel one month in advance, and received a cancellation number, they still charged one nights rental.
Just one more showing of their poor management and customer service.
I will contest the charge.

Stayed here for 2 days last week (early October 2007) on quick visit to Washington DC. Room was perfectly fine and clean and the staff friendly and helpful. The worst experience by far was breakfast - totally inedible. Some items just could not be cut with a knife and the scrambled egg seemed like it was 3 days old. Was going to eat dinner the ...

The rooms were amazing, so clean and well kept with nice smelling soap. Service just horrible. Stay for only a couple nights!!! Also the excercise room and game room AND pool were a great ammenitie to a good vacation!!