I always stay at best western. this is the worst one ever. absolutely filthy carpeting, smelly halls, mold and wilting wall paper in the bathroom and a clot of hair in the tub. the front desk said they could not move us as no other room was available. went to the ground round and it smelled like rotton meat. i would not recommend this place to anyone, no matter the price or the ability to take your dog.

Pros: Nice long indoor pool (great for doing laps). The beds and pillows were very comfortable.

Cons: The carpet in the room was disgustingly dirty. Perhaps it best to keep your shoes on until you get in bed. Also, we moved the bed at one point and found food littered about under there. Apparently cleaning under the bed is not a requirement ...

the hotel staff was great!! the room was clean but the bathroom had some mold above the door. pool was great and i usually do not like indoor pools, it was warm plenty of towels and it was clean. the ground round is attached which was very convient. the breakfast, my kids thought was wonderful and i thought otherwise, consisted of cold cereal, ...

The only true thing that they advertise is the fact that they are in a good location. The groundround wouldn't seat my family due to the two year old and baby we had. The staff is rude. The shuttle to the casino is a 3rd seater Dodge Dakota, driven by a crazy women. The rooms are in serious need of upgrading. You do not want to be hungry ...

The location is ideal for visiting the Mystic Aquarium.
The staff was very polite and helpful.
The price was competitive.
The food at the Ground Round was tasteless.
The wireless internet connection was very weak.
The rooms, while clean, needed updating.

Hi, I stayed at this hotel and it was pretty nice. The staff were very polite. It was comfortable and convenient location to whereever I wanted to go. you must visit the aquarium and mystic village. My husband and kids loved it. The area has places to eat. the groudround was good. I recommend this place to anyone. Im headed again easter weekend.
thanks!
Carmen, NYC

Although it was obviously a busy time for the hotel, we had to ask twice for a pack-n-play for my daughter. Then had to call back for the bedding for it and then go down to the front desk for a blanket for it because we were never given one. Also, had to ask twice for towels for the pool and noone ever brought them so we ended walking back to our ...

On an orgainised tour, arrived to no one to take cases. Three wine glasses returned dirty, replaced by dirty ones. Two breakfast mugs return dirty again replace by dirty ones. Torn and soiled base of bed and bathroom floor dirty. Food was very good but staff leave alot to be desired.

Arriving to book in at Best Western, we were told that the king smoking room we had reserved was not available. Reception told us that if we came back much later in the day, they may have found such a room - if someone else did not want it. We could leave our luggage there, but there was nowhere to lock it up and they would take no responsibility ...