While searching for a block of rooms for a family reunion in West Haven, I spoke with the manager regarding bad reviews posted 2-3 years ago. I was assured the management had changed and the facility was remodeled. This proved true. The hotel was clean and well managed. It was to the standard one would expect from the Best Western chain. We ...

I stayed here for 2 nights in August of 2007. It was disappointing at best. The amount of traffic between West Haven and New Haven was considerable. The room was infested with bugs. Before arriving we requested a cot for an additional family member that wanted to join us for one of the tow nights. We were told that the could not do that because ...

Not the worst, but far far from the best, esp for the price.

I rented rooms for friends coming from out of town and when I arrived to check on them I was saddened that I'd chosen this hotel w/o visiting first. It smelled of cigarette smoke and...something wet in the lobby, a fragrance combo that intensified on the floor where my friends ...

The hotel seemed dirty ~ linens seemed like they were previouslyused (stains) blankets were old and nappy
Showers were lousy ... not a pleasant stay.

Location,location,location...Easy on, easy off the I-95...Food places nearby...Great cuisine,affordable prices ....Corteous service at the front desk,paperwork was awaiting for me at the time of the check-in. The room was great!Set up for work, rest and some entertaintment!Clean, quiet ( despite the closeness of the highway),comfortable bed. At the ...

I would never go back her, charged my sister for a towel rack that they said she stole and didn't, She is not s young kid, she is in her fiftys give me a break, the place also smelled and left you uses shampoo too. Was not worth the money at all.They try to make more money buy making false charges.

I did n't like this place has it attacks the eldly said i stole a towel rack give me a break now i no why there was no cars in lots when it is so close to freeway

A little expensive. Overall very clean hotel and friendly professional staff. The pool is nice as well as small exercise room. Free High speed internet is unbelieveable.

This was just about the worst hotel that I ever stayed in.
I paid 100.00 for the night and it was way too expensive. The room was filthy, noisey, and smelled like stale carpet cleaner. It is right on the higway so all night the cars were really loud.
Nothing to say that is good except make another choice, and go to the beaches for a nice relaxing afternoon.