The management and employees have huge communication problems. We had our wedding party stay there and they forgot our reservations for our friends and us. When we got there they closed the bar on us and told us to go to a bar that we went to and it was closed. Everyone in our party was pissed. Horrible service and an attitude like they did not care!

The Hyatt Westlake is Beautiful when you walk in. The tranquil, neoclassic decor is stunning!!!!! The staff is extremely friendly and Sunday Brunch is to die for! This hotel is pure luxury-they'll even pull you bedsheets down everyday. A definite winner!