Wait until 5:30 to get checked in. Carpet was dirty and house cleaning never cleaned it. Housekeeper didn't even speak English. Screen door broke. Missing coffee pot. Pool ran out to towels. Not sound proof. Too many kids and not enough parental guidance. Too much drinking.

Besides pretentiousness, the $35m upgrade misses. No soundproofing was added so "Thumper" above us was a real negative. It already is showing lack of maintenance and cleanliness. Top of filter in bathroom had a months dust collected and there was hair in all corners of bathroom. Tub drain did not close. Ventiliation was ineffective. The ...

Rancho Las Palmas was a very pleasant surpise! I have 3 children - ages 9, 6, and 4. To celebrate my 40th birthday we were looking for place to stay that would have enough "fun factor" so that the kids could stay entertained all day, while the adults enjoy a great atmosphere along with the rest of the hotel amenities - pool, ...

We arrived late Memorial Day. It was obvious it had been a busy weekend with all the cleaning up that the staff was doing. We spent three days mid-week during a time when most schools are still in session, so it was not crowded.

The pool amenities for kids are the highlight, with a regular pool that is mostly 3 1/2 feet deep with a small 4 ...

My family and I were really looking forward to a great weekend this last Mothers day. I spent a great deal of time to see if this newly remodeled resort was ready for business. Here is what I found:

-The new rooms are very nice
-The Kids/lazy river pool is not near big enough for the capacity of guests. Our family of 4 spent nearly 2 hours ...

Of course we were coming from northern Indiana, in February, so we were open to a positive experience. But, objectively, this hotel/spa was fabulous! We are picky when it comes to cleanliness and this place was primo in that regard! The bed in the hotel room was VERY comfortable, something that I've rarely found to be true when traveling. The ...

nothing this hotel was very nice i liked it a lot i would totally go back if i could which should be very soon.The service was very nice and i don't dislike anything in this hotel

Everything is fantastic, especially if you have kids, the scenery is also beautiful, the place is clean, alittle out of palm springs but not too far.
My family's fave

Our Labor Day tradition is a weekend getaway at Rancho Las Palmas. The hotel is very family oriented and is perfect for the long weekend. There are a variety of activities for the kids including a "dive-in movie" at dusk. The kids love watching a movie while still playing in the pool. Adults can enjoy golfing or a day at the spa. The ...