We checked in on Friday and wanted to use the internet. But it was not working and had to call the front desk for assistance. The next day we went to the OC Fair and came back around 2:00 PM. The housekeeper was next door cleaning the room for about 45 minutes. We waited patiently for her to start cleaning our room. We left when she arrived ...

My husband and I were pleasantly suprised at the service and set up of the hotel and the rooms. The breakfast was great and the food was not typical buffet food. We will definately return when we are in the area again.

The service was very unprofessional and the front desk staff badly need to take some courses in hospitality management.The security doubles as the front desk staff at night.
The rooms are really big and spacious,the also have a microwave and fridge,full size leather couch and coffe table but the rooms look old and need to be rennovated.

The ...

rooms not made up by mid afternoon, dispite asking still had to call again to get it done.
Breakfast was poor and the service was almost non existant.
Plugs for computer use were hard to get to. Behind tv armoir.