The pillow had a blood stain, room was not cleaned thoroughly, mold growing in shower!!!! Most of staff were rude...Never replaced the towels...For nearly 300 dollars per night. Also reserved the two bedroom suite months in advance...room was given away when I checked in.
service very slow. billing errors and poor follow up.
0 of 1 Yahoo! Users found this review helpful
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bad hotel
By A Yahoo! Contributor, 10/04/06
meeting rooms conflicts horrible experinece. They don't care about their customers.Had book a loud music group witha quiet seminar and nude girls in lobby. Refused to move us to another floor that had a room avaiable.
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Do Not Stay Here
By A Yahoo! Contributor, 08/21/06
We stayed one night (although we even paid for two) and ran out of this insane hotel. First, to check in is much like getting the cash award from a timeshare salesman. They are doing you a favor to talk to you. Second, our rooms were not ready. Third, the elevators work about 70% of the time. The hotel is dark, dank, and a disaster. The rooms ...
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Good Hotel
By A Yahoo! Contributor, 05/31/06
Liked the big suites and bathroom. Stayed here two times now. Both times I had to call front desk for broken stuff. The first visit they took care of fairly quickly. Second time they didn't and it was unbareable and we checked out very early. Front desk was not to sympathetic when we checked out in the middle of night. Management called to ...
1 of 1 Yahoo! Users found this review helpful
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always perfect
By A Yahoo! Contributor, 12/15/05
I liked evevrthing about the hotel. The service, accomodations and service is always perfect. I've stayed there several times over the past 10 years and always find it just as I'd want it to be.
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2 of 3 Yahoo! Users found this review helpful
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Great location
By A Yahoo! Contributor, 09/26/05
Located a block from Sunset Blvd. in West Hollywood the Bel Age is a perfect location to enjoy the nightlife. The view from the rooftop pool is great.
Nice hotel and good sized suites. This was a sleep-over for us on the way to our cruise ship. The pool and hot tub on the roof are great with an incredible view. Good location with a variety of places to eat and a couple of nightclubs nearby. Staff was very helpful and we would stay again.
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3 of 4 Yahoo! Users found this review helpful
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Nice
By A Yahoo! Contributor, 05/25/05
It's a nice hotel. Not extrordinary but nice. The room was very big, so was the bathroom. People at the front desk were not at all friendly but the rest of the staff was friendly. The pool is great and so is the jacuzzi! It is fantastic to have bar service at the pool and the view is breathtaking.
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3 of 4 Yahoo! Users found this review helpful
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Best Kept Secret
By A Yahoo! Contributor, 05/23/05
This place has got to be the best kept secret in West Hollywood! Great Service ^ Great Hotel!! Everybody was super friendly & helpful during my stay. The suite I stayed in was huge - much bigger than any other hotel in the area. Make sure you check-out the pool on the roof, incredible view of the entire LA area. I will definitely be back!