We were very lucky and were upgraded to a suite with a fantastic view! We found the staff to be very friendly, the food good, (but expensive), the tennis courts to be expensive (and lots of cracks), the extra service fee of $15 per night, unwarranted, and the valet parking costly. Lots of great places to eat nearby, all day hikes very close by, and ...

My family and I fell in love with this hotel. It has everything and all of it with a touch of class. All of the staff is wonderful. The pool with it's lavish waterfalls and waterslides, swim up bars, weekend pool side bands, movies by the pool... , that's just the pool. The spa is to die for, the shops are gorgeous, the food is divine in ...

Walked in without reservation mid August. Occupany rate roughly 25%-40%. 40% being generous. It took over two (2) hours to get a room. Front Desk and House Service did not communicate. Bottom line we waqsted an afternoon waiting for a room. The $159.oo room rate realy meant about $180+ a night, resort fee, resort tax, etc. Average lunch at the pool ...

I celebrated my girlfriends 50th birthday, with a staycation at La Paloma. Yes a "staycation" considering we reside in Tucson its not a vacation. It was BETTER! Close to home,no flights, even went home to let the dog out... And WOW your staff was great!!!!! Pool-side service was awesome.. We will tell all our friends... Thank You!

The setting was beautiful, staff was friendly and helpful and whenever I made a call or request I received an immediate response. Additionally, I just faxed in a request for a receipt for my stay to submit for reimbursement. The accounting department faxed me my receipt within minutes of receiving my request. Outstanding customer service - the best I've ever had.

I just returned from another outstanding stay the The Westin La Paloma Resort & Spa. The La Paloma and its employees truly know how to take care of their guests. I stayed there last year on a holiday weekend and the place was packed. On that stay I enjoyed some of the best pool side tood and drink service that I've ever experienced at ...

This hotel is set in a beautiful location and has wonderful amentities but they charge a resort fee even if you do nothing while there and also charge for valet parking and make it inconvenient to self-park. While a guest, there were outside functions that didn't allow me to self-park my car at the hotel. I was forced to valet park and pay ...

This was a great resort with a beautiful view overlooking the mountains. The only thing I would say is, if you are squeamish about creepy-crawlies, you might want to stay elsewhere. In reality, I didn't actually see any (except for a huge beetle greeting me in my hotel room), but from my cab driver telling me about the time he cleared a ...

Had a delightful week in this low keyed lovely resort. Even the air smelled good. We especially enjoyed the salt water pools and the prompt service.