I stayed here overnight while on a recent business trip. Front desk staff wasn't very helpful; room service staff was friendly though. Room service menu is pricey and the hamburger I ordered was just OK, not great. The temperature controls in the room were difficult to operate and the room seemed too warm even overnight. The worst thing was ...
There was no one there!!! We went in July, there weren't any people on the streets, the restaurants nearby were empty. The movie theater was a complete ghost town. I heard it was because of the heat and sandstorms but I've never seen anything like this before. It was 114 degrees our entire visit.
customer service was the best i have ever had at a hotel the employees were happy to help with any questions we had. We ate at the Compass rest. Again I must say it took my breath away the service was great and everyone was friendly but the food, the food was to die for. We will recommed this stay to everyone only problem July in Phoenix not so pleasent. We went to a Diamondbacks game and was walking distance.
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Great Business Center
By A Yahoo! Contributor, 11/16/07
The Hyatt has a UPS Store for a business center. The most complete and convienent hotel business center I have ever had the pleasure of working with. The staff was friendly and helpful. The accomadations were a little tired for the price. Excellent location to the convention center.
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Most Disappointing Buffet Ever
By A Yahoo! Contributor, 04/26/07
This Thanksgiving Buffet was the less than ordinary. While the Compass Room has a great view, food was cold, burnt and uninspired. Shrimp barely cooked and flavorless, turkey dry, bread stale, desserts tasted like refridgerated box cakes and pies. If they were created and baked on site, the pastry chef should be let go. I was so disappointed...the ...
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Room without a view
By A Yahoo! Contributor, 04/19/07
Would you ever think that a hotel room would not have a window? Well - room 805 is windowless. When I checked in the clerk mentioned that my request for a king size bed could not be accomodated. Are you sure I asked and the clerk typed away and assigned me room 805. She wished me a pleasant evening and off I went to my room. It had a kind size ...
OMG! U do not kno wat ur missing unless u've been here. I mite have been there 4 breakfast/dessert, but I can tell u rite from that visit how it was. The dessert to start with is soooooo goooooooooood. Their Blueberry Cappucino Espresso is tounge sothing. The service is really comfortable, and u can get a 360 view of ALL OF PHOENIX. Great for ...
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Great Place to stay
By A Yahoo! Contributor, 12/08/06
I enjoyed my stay at the Hyatt Regency Phoenix. The Staff there was "Great" The Compass Restuarant , Beautifull View of the City.
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My Choice Hotel for Phoenix
By A Yahoo! Contributor, 09/18/06
I've stayed at the Hyatt Regency three times in the past three years, every time I go to Phoenix and I love this hotel. It's a little pricey, but it is considered a four star on many travel websites. The rooms are great, the restaurants are amazing, and Einstein's Bagels downstairs is very convenient and inexpensive. I'm planning on staying here again in November '06.
Unless you are here for a local sporting event, downtown is pretty lifelesss. Would suggest Scottsdale area. Overall amenities were nice and expected for this price range $175/night. Exceptionally quiet.