The staff was amazing. Treated you like family. The restaurant, The Gold Room, was to die for. If ever given the chance to go back to Juneau, will only stay here. This hotel rivals any I stayed at anywhere for all around service.

I stayed at the Baranof when it was the best Juneau had to offer. I found it to be a very classy place. Of course, this was back in 1964 so I imagine with all the run of the mill large chain hotels it lacks all the amenities they offer. I chose this hotel because of all the history associated with the name Baranof a.k.a. Baranov and Juneau.

Stayed at the Westmark Baranof for 7 days on a business trip. PROS: Nice Lobby. Great downtown location. Walking distance to restaurants, bars, movie theaters and gift shops, and cruise ship terminals. (If you are walking, ignore the fact that the streets are packed with drunks. They are all very harmless and some are quite nice. ) If you need a ...

For the price ($200 w/tax), this was the biggest disappointment of our entire trip!!! The rooms were the tiniest ever...about 10 X 10...and we had no washcloths in the bathroom, which we didn't discover until 3:00 a.m. when we got up to catch the ferry. Our travel agent recommended this hotel and we are going to let him know about it. There was ...

Poor front service desk. Bad employee attitudes;could care less about customer service or satisfaction. Had a very, push-it-on attitude. The restaurant had good food. Small dark rooms and overpriced.

Was in Juneau on a business trip, the location of the hotel is in a perfect location(walking distance from work). The hotel brings an oldtime charm with the restroom reminded me of the 50's.

I had a room with ajoining doors, which were paperthin. The guest next to me tv must of been in the doorway because I could hear it as clean as a ...

This is a great hotel in a wonderful location with a very pleasant and helpful staff. Best pancakes I've ever eaten in their coffee shop.

This hotel diminished my expectations that Alaska hotels would be run down, made of ice and probly smelling like curry. The front desk service took care of our registration before we got to the hotel. The bellman took out bags to our rooms because we got stuck in Seatle due to fog. We slept in the following morning and housekeepers obeyed our do ...