We booked a nonsmoking room with a king bed and were knocked over when we opened the door. Because the room had 2 queen beds, not the king we expected, and the stench was unbearable, we went back down to the lobby to question the assignment. We were told that the king bed was not guaranteed and that there were no other rooms available. They offered ...
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Loved our stay here!!
By A Yahoo! Contributor, 07/14/09
The staff is freindly, and helpful, the rooms are clean, and the hotel is conveniently located to the wine country. We have booked another trip back here in September!!
This was a very nice hotel. It was very clean, and the staff was very friendly and helpful. The rooms were very nicely furnished, and the bed was extremely comfortable. We attended an event located at the hotel, and it could not have went more smoothly. Also, upon leaving, I happened to forget my diamond earrings in the room, and when I called ...
My husband and I are frequent travellers and stay in hotels at least twice a month. We love the excellent service we have received everytime we have stayed at the Doubletree. The entire staff is professional and courteous, the rooms are extremely clean and the food is great also. Since we are Hilton Gold members we often ask for and get an upgrade ...
2 of 2 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Will never come back!
By A Yahoo! Contributor, 08/21/06
First the 2 persons at the front desk were not trained to be there: They did not tell us that our room was so far away by foot... when it was an easy access at the other end of the hotel and parking our car nearby. Surprise for the kind of price and class the room had no mini-bar, no safe box, no cable for internet access... I tried WiFi (the ...
3 of 3 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Don't expect to sleep well
By A Yahoo! Contributor, 07/05/06
We always stay at Hiltons so we thought we would try Doubletree. We never will again. This hotel was very poorly constructed. The walls and floors are not well insulated. We could hear water flowing through the pipes in the wall at all hours. We could hear people talking (at normal volumes) in the halls. We could even hear people walking ...
If you want to stay within driving distance of wine country but don't want to pay the expensive price tag of area hotels, then this is a very nice hotel about an hour from the heart of napa and sonoma.
The grounds are very well kept, and there is a golf course across the road. There is bus service to and from Oakland and San Francisco Int'l Airports that leaves from the front door several times a day.
The hotel is very clean and comfortable. The bed was very cozy...I did not want to get out of it. The food was good and the staff was attentive.
You have found this review helpful.
4 of 4 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Loved it! Loved it! Loved it!
By A Yahoo! Contributor, 06/23/05
From arrival to departure, this hotel was the best we've ever stayed at. It's centrally located to nearby shopping centers. It's on a golf course which provides guests of the hotel with such perks as a free bucket of range balls. The staff was extremely friendly. They provide such toiletry items as toothpaste & tooth brushes should you ...
You have found this review helpful.
4 of 4 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Great Service
By A Yahoo! Contributor, 06/10/05
First of all, we were allowed an early check in. Very early. Then they gave us a room with a view of the beautiful courtyard, which would usually cost extra. We were on a wine country trip and every morning before we left the front desk would print out mapquest directions from place to place and then back to the hotel for us. The cleaning staff was also great. Beds and pillows were very comfortable.