Near excellent Buckhead restaurants. This Hilton is newly remodeled, clean, and crisp. Staff polite and efficient. I'd give it 4 hotel stars any day. Not a 5 star Hilton, but then it doesn't have a 5 star price either.
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Very bad experience
By A Yahoo! Contributor, 06/29/09
Dislikes was the room, elevators. The only think that was nice was the service for breakfast and the staff that worked on Sunday morning
I can not thank you enough for all you did for me during my 5 day stay. My daughter was having brain surgery. I can't walk well. You made everything perfect for my stay. I was an emotional wreck and exhausted and it was like coming home and having someone take care of me. It was the perfect place to stay at the perfect time. Many thanks to all of your staff. They went way above the norm to help me during a very difficult time. SGraham
Great service! We lost our directions we printed before coming to Atlanta and the hotel staff searched our destinations on the internet and printed them out for us. Big help! They also have a business center that has internet.
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Not what we expected
By A Yahoo! Contributor, 08/12/07
We had the choice between this hotel and another nearby hotel for the "price". I wish we had picked the other hotel. Number 1, we had a view of a dirty, abandoned, graffiti filled parking lot. Two, they hold events in the lobby, which happened to be a family reuinion, and there were children running all over the place and you could here ...
2 of 2 Yahoo! Users found this review helpful
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nasty customer service
By A Yahoo! Contributor, 05/04/07
Booked a room online with best available rate subject to change. When wanting to change the reservation then they changed the price from 134 dollars to 189 per night. Very rude staff including the surpervisor
1 of 1 Yahoo! Users found this review helpful
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NOT good for R&R
By A Yahoo! Contributor, 03/20/07
TOo Noisy, road traffic. Loud construction, pool out of order. Sheets have fuzzy balls and feel itchy.
Went there for business travel. Could not concentrate or rest b/c of loud road noise.
Brought kids and nanny, they were disappointed the pool did not work. decent hotel but
1 of 1 Yahoo! Users found this review helpful
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Nerveracking!!!!!
By A Yahoo! Contributor, 11/13/06
The whole experience was awful. When we checked in there were police and SWAT team members going up and down elevators. When we got to our room we called the front desk to ask what was going on. They told us that the BET awards were going on and they had celebraties staying on the 16th floor at the hotel. So we lightened up about the police ...
The hotel was beautiful! It was in the perfect spot and the ponds with the koi fish in the middle were so nice to come and look at while you enjoyed the open bar!!!
2 of 2 Yahoo! Users found this review helpful
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Bring your wallet
By A Yahoo! Contributor, 08/27/06
The staff is very friendly, but not the best at giving directions to get around in ATL. The lobby is scenic, the breakfast is good tasting and a great value. The down sides: The refrigarator in the room does not stay very cold. If you are driving to park at the hotel is 14.00 a day or $17.00 for valet, (on top of tipping the valets coming ...