My daughter and I attended our first AAU basketball tournament the weekend of May 3rd & 4th. Reservations were made by one of the moms, the website is very misleading. The motor lodge looks NOTHING like the pictures on your website. After fighting with management we were offered a upgrade for $20. No apology from management, just the ...
7 of 8 Yahoo! Users found this review helpful
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Motor Lodge
By Tim R, 05/04/08
Our baskeball team reserved 15 rooms in the Motor Lodge, not knowing it was a dump. The interior was well used and smelled like Lysol and bleach. The beds were well used, pillows were small and flat, and the showers were stained and needed attention. After three hours of intense argument with two managers we were able to "upgrade" for ...
4 of 5 Yahoo! Users found this review helpful
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Fun
By debe84, 11/07/07
Really enjoyed our stay and we'll be back. We had a problem with our room not being available, but were immediately bumped up to another better room. Rooms are really good sized and clean. Granite and marble in our bathroom. Sheets are fine, but stiff. Comfortable bed. Yes a Hotel/casino of this size should have Free internet. C'mon ...
8 of 8 Yahoo! Users found this review helpful
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Going down-hill
By A Yahoo! Contributor, 09/09/07
We've been to the Atlantis dozens of times over the past 8 years or so, at first it couldn't be beat. Lately though it seems they are cutting back quite a bit in the food area especially. Much smaller portions and slower service. You make millions off of us in the casino, keep us coming back by making us feel welcome. Don't charge ...
9 of 9 Yahoo! Users found this review helpful
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Horrible beds
By A Yahoo! Contributor, 07/26/07
The beds in this hotel were so hard it was like sleeping on a board. I have never had such a horrible 2 nights in any hotel. The beds weren't just firm, they were actually painful. My family and myself resorted to taking sleeping pills to actually sleep on these beds. I would never stay here again.
4 of 6 Yahoo! Users found this review helpful
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I like it for the most part
By A Yahoo! Contributor, 06/20/07
I've stayed a couple times. Jan. 06, My sister and I were there to celebrate her 21st. The trip before this I had a luxary room, so I was told!I asked for the same room and got put in a dumpy true "luxary" room for my sis' trip. The toilet wouldn't flush, tub wouldn't drain and so we complained and after 10 min.ofarguing ...
6 of 7 Yahoo! Users found this review helpful
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Great Hotel
By Ernest, 06/14/07
We were astonished to the size of our room. On our first visit to Atlantis we reserved the Luxury Tower room. The room was great and really very clean and comfortable beds. We had a pleasant stay at the hotel so we came back three weeks later. Then we reserved the Atrium Tower room and it was much more better than the Luxury Tower room. We were so ...
6 of 6 Yahoo! Users found this review helpful
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Just got back
By bruce_sinks, 06/05/07
This was my first time to Reno. Having grown up in Las Vegas, I thought I knew what to expect. The hotel was much better than I expected, and my wife and 18 mo. old son enjoyed the visit as much as I did. Something for everyone. I will not stay anywhere else on future visits. 5 star quality but did not cost me through the nose. Great experience.. ...
4 of 5 Yahoo! Users found this review helpful
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Excellent value
By A Yahoo! Contributor, 06/03/07
For what you pay the hotel was excellent like always, perfect costumer service. The best bargain in town, good location, serviace and bargain, bathroom should be cleaner.
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Not a good place to stay.
By A Yahoo! Contributor, 04/24/07
Not only was the hotel on the other end of town away from the strip, the people that worked at the hotel were rude to us. The lodge we stayed at did not even have coffee in the room and was comprable to a motel 6. I also noticed the hotel added a mysterious $3 charge to my credit card. I will never stay there again.