My husband and I just visited there several days ago. It's the worst hotel I have even been. The room smells bad, The bathroom is awful! The hair dryer doesn't work at all. Everything feels cheap! There is always nobody around at the front desk. You must ring a bell and wait for a long time till somebody shows up. And There's not enough ...
I believe this is a franchise of some kind which has completely different policies and beliefs in customer service treatment than all the other Howard Johnson hotels that I have experienced.I made reservations via phone and was told that I had a 24hour cancellation policy to abide by.(like all the others), Calling to cancel my reservation more than ...
3 of 3 Yahoo! Users found this review helpful
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OVERALL
Service
Value
Good room at a good price
By A Yahoo! Contributor, 08/02/06
This hotel is in a good location near Monterey's Embarcadero. Access to business streets was quick and easy. Office staff was friendly and helpful, and even saved us some money. The room was clean and well set up. Air conditioning and H/S internet access should be taken for granted, but can't along California's coast. Our room had both. All in all a great place to spend a night, and we wouldn't hesitate to return.
1 of 1 Yahoo! Users found this review helpful
OVERALL
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Cleanliness
Location
Value
Not Recommended
By A Yahoo! Contributor, 07/24/06
I wish I did some homework before making the reservation. This place is completely a mess. Office and room smell badly. This hotel should be rated one star no star. Even you are healthy, this place will make you sick. Bottom line is... look for other hotel or stay home.
3 of 3 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
The place is a dump
By A Yahoo! Contributor, 07/12/06
* The website photos do not represent the current poor state of Howard Johnson at all (external & internal). * Bad odors in main office & room. * Black mold on bathroom ceiling, bathroom door, shower curtains & shower head. * Dust and dirt on AC unit. * Dust, dirt, dead flies/insects around the window * The room smell is unbearable.