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Hudson Manor Inn & Suites - Reviews
Yahoo! User Reviews
AVERAGE OVERALL USER RATING
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CLEANLINESS
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  • unauthorized charges on credit card
    By A Yahoo! Contributor, 01/30/09
    when my parents checked in the room was ice cold. It took a whole day to warm up the room. The room was dreary and dark. It smelled must when we checked in.The maid did not clean the room the whole time they were there. No clean sheets and no clean towels. The garbage was taken to my house to get rid of because there was no maid to dump the ...
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  • Poor management / Low budget
    By A Yahoo! Contributor, 10/07/06
    As with others, we had a bad experience with poor customer service and unfriendly owners. We were charged additional fees after leaving the premises, without any notice, and were unable to have those fees removed from our credit card bill. Instead of dealing with the situation while we stayed there, and discussing it with us calmly, the owner ...
    1 of 1 Yahoo! Users found this review helpful
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  • Flawed reservation process...Poor treatment
    By A Yahoo! Contributor, 08/06/06
    We had reserved two adjacent double queen rooms so that each of 4 people had a private bed. Upon arrival at 10PM (pre-arranged) we were told that they had held us one double queen room and a single king room, not adjacent. When we responded with our disappointment they said well if we were not satisfied they could give these rooms to someone on ...
    1 of 1 Yahoo! Users found this review helpful
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  • We won't go back!
    By A Yahoo! Contributor, 07/16/06
    We made reservations for three nights and booked into the motel for that period. We completed our business in two days and requested a refund for the third night. We expected to pay a cancellation fee. However, we were told that a 48 hour cancellation notice was required. This policy was not shown to me, nor did I see the policy stated ...
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  • I appreciate the hospitality. I will definately go back!
    By Mary, Pullman, 01/04/06
    They were pet friendly. And they were American run. The front was friendly. There was a nice continential breakfast for everyone to enjoy. It was a relaxing experience.
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    3 of 4 Yahoo! Users found this review helpful
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  • classy place resonable price
    By A Yahoo! Contributor, 11/04/04
    Only place we will stay when we return to area. Fantastic everything
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    4 of 5 Yahoo! Users found this review helpful
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  • Customer Service the right way!
    By A Yahoo! Contributor, 09/13/04
    I called Hudson Manor today to reserve a room and was given EXCEPTIONAL customer service all the way. Thanks Lynn for your upbeat attitude and for being so imformative!
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    3 of 5 Yahoo! Users found this review helpful
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